Juanita Crous
Administrative / Personal Assistant
Cape Town,Western Cape
Summary
Am an Highly Motivated Customer Oriented Person. Like to serve and ensure that the Customer is happy. Have worked in Retail in an Administrative position for 25 years and now in a Medical Practice for an extremely busy Practice for the last 8 years. Strengths are administration skills, organizing and ensuring that the Customer's needs are meet - both internal and external.
I always look forward to every day with positivity and enthusiasm. Enjoy learning new skills and taking on new tasks. I have always gone the extra mile in everything I do.
Overview
43
43
years of professional experience
Work History
National FMCG Sales Manager
Promac Paints
Pretoria
02.2023 - Current
- Day to Day management of sales reps, merchandisers and marketing agents.
- Working hand in hand with Mass Retailers,(Checkers,Chamberlains,Builders,Makro,Mica, Leroy Merlin,Spar,PnP,Game and Build It ) along with Industrial and Engineering sector clients.
- Focused on gaining market share and growing Harris,IPaint,Go Paint, Rubber Duck and Promac Paint with all Mass Retail Customers.
- Manage time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- tracking and achieving targets set by Directors
Regional FMCG Sales Manager
BLSA South Africa
Johannesburg
06.2016 - 01.2023
- Focused on gaining market share and growing Month Mate and PoolBrite Brand with all Mass Retail customers
- (Checkers Hyper,Checkers,Shoprite,Chamberlains,Builders,Makro,Game,PnP,Spar,Mica and build It.)
- Spending time with sales reps,merchandisers and agents in stores, negotiating deals and building displays.
- Booking weekend in-store promotions to build brand awareness.
- Training new team members. (Promoters, Merchandisers and Sales Reps.)
- Helped Resolving problems, improved operations and put in place better procedures to minimize mistakes
- Cultivated interpersonal skills by building positive relationships with customers and teams.
- Adaptable and proficient in learning new concepts quickly and efficiently..
Fields Sales Manager/Key Accounts Manager
Ethnix Distributors
Johannesburg
05.2014 - 05.2016
- Spending time with sales reps,merchandisers and agents in stores, negotiating deals and building displays.
- Booking weekend in-store promotions to build brand awareness for the full Ethnic range.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Analyzed key competitors to respond to competitive threats.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales Representative
SA Leisure
Johannesburg
02.2007 - 02.2014
- Focused on growing SA Leisure Brands: Cadac,Rolux,Wolf,Miss Molly,Big Jim Storage and Tool Boxes,SAL Garden Furniture.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs
- Led and mentored new sales representative and merchandisers.
- Worked hand in hand with merchandising teams.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Stayed current on company offerings and industry trends.
Education
Some College (No Degree) -
Benoni Christian Celebration
Benoni 01.2001 - 12.2005
Skills
National branded accounts management
undefinedTimeline
National FMCG Sales Manager
Promac Paints
02.2023 - Current
Regional FMCG Sales Manager
BLSA South Africa
06.2016 - 01.2023
Fields Sales Manager/Key Accounts Manager
Ethnix Distributors
05.2014 - 05.2016
Sales Representative
SA Leisure
02.2007 - 02.2014
Some College (No Degree) -
Benoni Christian Celebration
01.2001 - 12.2005
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