JAUNELLE LIEBENBERG
Vanderbijlpark
Summary
A highly motivated, adaptable, and results-driven professional with experience in administration, accounting, customer service, sales, and office management. Skilled in managing multiple priorities, maintaining accurate records, and delivering exceptional service in fast-paced environments. Strong communication, organisational, and problem-solving abilities with a proven track record of building positive client relationships and supporting business operations. A dependable team player with excellent attention to detail, a strong work ethic, and a commitment to achieving organisational goals while maintaining professionalism and confidentiality.I am self-motivated, positive and willing to learn.
Overview
1
1
Certification
1
1
year of post-secondary education
13
13
years of professional experience
Work history
Accounts Manager
Eco Diesel
Sandton, Gauteng
02.2024 - 03.2026
- Debtors/creditors – Invoicing
- Month-end reconciliations, payment requests, queries
- Creating clients/suppliers on system, raising of purchase orders
- Statement runs to clients on a weekly basis
- Managed the day-to-day operations of the accounting department.
- Prepared monthly, quarterly, and annual financial reports.
- Oversaw accounts payable and accounts receivable functions.
- Performed bank reconciliations and monitored cash flow.
- Managed budgets, financial forecasts, and expense control.
- Used accounting software such as Invoices Online,Sage and Xero
Personal Assistant
Virgin Fuels
Sandton, Gauteng
12.2023 - 03.2026
- Managed and organized executive calendars, meetings, and appointments.
- Handled incoming calls, emails, and correspondence professionally.
- Prepared reports, documents, and presentations as required.
- Coordinated travel arrangements including flights, accommodation, and transport.
- Maintained filing systems and ensured accurate record keeping.
- Took meeting minutes and followed up on action items.
- Liaised with clients, suppliers, and internal staff on behalf of management.
- Assisted with administrative tasks such as data entry, invoicing, and document preparation.
- Organised meetings, events, and company functions.
- Maintained professionalism,discretion and confidentiality at all times.
- Managed office supplies and ensured smooth daily office operations.
House agent – Part time
Prime Auctions
Three Rivers
09.2023 - 02.2024
- Assisted clients with buying and selling residential properties.
- Conducted property viewings and open houses.
- Built and maintained strong client relationships.
- Negotiated offers and sales agreements.
- Prepared property listings and marketing materials.
- Advised clients on market trends and property values.
Sales Representative and Administrative Assistant
Essential Foods
Three Rivers
05.2023 - 11.2023
- Responsible for meeting sales goals and identifying leads.
- Closing skills, territory management, prospecting skills, negotiation.
- Following up with clients and arranging appointments.
- Pioneered innovative sales strategies for increased market penetration.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Fostered strong customer relationships through exceptional service.
Assistant Branch Manager
Capitec Bank
Three Rivers
07.2016 - 11.2022
- Training, coaching and developing less experienced staff members.
- Helped senior management plan and carry out daily operations to meet key objectives.
- Supervised and delegated tasks to employees to meet key productivity targets.
- Established monthly goals, communicating priorities to staff and tracking progress to achieve success.
- Responsible for team cohesiveness and optimizing employee schedules by balancing company priorities with staff leave requests and shift preferences.
- Responsible for branch admin, monthly expenses and the income statement.
- Maintained positive, professional working environment to optimize staff and customer satisfaction.
- Handled escalated store policy violations, implementing security improvements to prevent shrinkage and misconduct.
Customer service consultant
Capitec Bank
Vanderbijlpark, Gauteng
03.2014 - 06.2016
- Delivered exceptional customer service through effective problem-solving and conflict resolution.
- Assisted clients with banking inquiries, ensuring accurate information dissemination and high satisfaction levels.
- Opened new savings, transactional, and investment accounts.
- Educated clients on Capitec's banking products, services, and digital banking platforms.
- Assisted customers with card replacements, PIN resets, and account maintenance.
- Streamlined communication processes between departments to improve service delivery efficiency.
- Ensured compliance with banking regulations, FICA, and internal policies.
- Worked collaboratively to achieve branch sales and customer service targets.
- Maintained confidentiality and protected customer information at all times.
Waitress and bar lady
Porkies Restaurant
Richards Bay
01.2013 - 02.2014
- Greeted and welcomed customers in a friendly and professional manner.
- Presented menus and explained menu items, specials, and promotions.
- Took accurate food and beverage orders and entered them into the POS system.
- Served food and drinks promptly while ensuring excellent customer service.
- Handled customer enquiries, requests, and complaints efficiently.
- Processed cash, card, and electronic payments accurately.
- Maintained cleanliness and organisation of dining areas, tables, and workstations.
- Prepared tables before service and reset them after guests departed.
- Worked closely with kitchen and bar staff to ensure timely order delivery.
- Monitored customer satisfaction and responded to guests' needs throughout their visit.
- Followed food safety, hygiene, and health regulations.
- Assisted with opening and closing duties, including stock replenishment and cleaning.
Education
National Diploma - Financing and Insurance NQF 4
Bank Seta
01.2018 - 01.2019
National Senior Certificate - Grade 12 (Matric)
Driehoek High School
Skills
- Excellent verbal communication skills
- Ability to sell products and services
- Organisational skills and planning
- Leadership skills
- Telephone etiquette
- Good computer skills
- General administration
- Stock management
- Debtors and creditors
- Presentation and communication
- Microsoft Word, Excel, Outlook
- Sage Pastel
- Sage Accounting
- Xero
- Internet Explorer
- Google applications
- Conflict resolution aptitude
- Target setting and tracking
- Multitasking efficiency
- Customer satisfaction assessments
Certification
Xero Certified 2026 (Valid for 12 months)
PERSONAL DETAILS
Home Language: Afrikaans
Second Language: English
REFERENCES
- Bonnet, Sizaba, 073 285 6729, 086 010 2043, Capitec Bank
- Saleem, Khan, Owner, 084 786 5870, Essential Foods
- Nico, Legrange, Owner, 082 990 8404, Eco Diesel
- Kay, Burger, 067 996 3286, Prime Auctions
- Jessica, Legrange, Owner, 065 987 1568, Virgin Fuels
Reason for wanting to leave
I am currently seeking opportunities closer to home, as travelling to Sandton has become increasingly challenging due to time and transport constraints. I remain fully committed to my work and am looking for a role where I can continue contributing my skills while maintaining a more manageable commute.
Timeline
Accounts Manager
Eco Diesel
02.2024 - 03.2026
Personal Assistant
Virgin Fuels
12.2023 - 03.2026
House agent – Part time
Prime Auctions
09.2023 - 02.2024
Sales Representative and Administrative Assistant
Essential Foods
05.2023 - 11.2023
National Diploma - Financing and Insurance NQF 4
Bank Seta
01.2018 - 01.2019
Assistant Branch Manager
Capitec Bank
07.2016 - 11.2022
Customer service consultant
Capitec Bank
03.2014 - 06.2016
Waitress and bar lady
Porkies Restaurant
01.2013 - 02.2014
National Senior Certificate - Grade 12 (Matric)
Driehoek High School