Juan Van Der Linde
Store Manager
Honeydew
Summary
Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.
Overview
28
28
years of professional experience
Work History
Store Leader
Cape Union Mart
11.2021 - Current
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Tracked performance , sharing successes and strategies to proactively tackle any deficiencies.
- Planned optimal workflow through successful scheduling and task delegation.
- Boosted brand awareness through creative and multifaceted marketing strategies.
- Coordinated clearance events to clear shelf space for new product lines.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
Branch Manager
Sportsman's Warehouse
01.2011 - 10.2020
- Manage 35 staff members
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Risk managers responsible for conducting full stock takes and auditing stores.
Assistant Manager to Venda Region
NTK Limpopo/VKB
01.2008 - 01.2010
- Manage ten depots, Stock Management, Procurement, Logistic and Distribution of stock to depots, Store lay out and merchandising, Store administration, Planning and Managing the full stock counts for depots, Sourcing of new retail outlets, Assist with government tenders
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
Owner and manager
Van Der Linde Boerderye CC
01.2001 - 01.2008
- Staff Management, Production Management, Sales, Negotiate rental contracts, Strategic Management, Logistics and Distribution, Manage two retail outlets
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
Junior Manager Accounts department
Telkom LTD
01.1999 - 01.2001
- Manage a team of 10 people, Performance management, Sales Administration, Weekly meeting with staff, Training
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
- Supported management protocols, decisions and plans within company structure, atmosphere and culture.
Call Centre agent
Telkom LTD
01.1998 - 01.1999
- Credit Vetting, Account enquiries, Payment Arrangements, Customer Relations, Sales, Reconnect suspended services
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Call Centre agent
Teleresources Temp Telkom
01.1996 - 01.1998
- Credit Vetting, New services Applications, Sales, Scheduling installations, Customer relations
Sales Assistant
Abax Networking (PTY) LTD
01.1996 - 01.1998
- Cold canvasing, Sales, Customer service
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Marketing
TWR/Unisa
JohannesburgHigh School Diploma -
Floridase Highschool
Gauteng 04.2001 -
Skills
Promotions Planning
undefinedEducation
Floridase High school, GR12 Certificate (Matric), Afrikaans (First Language), English (Second Language), Maths, Science, Biology, Business Economics, Wits Technikon, Marketing 1, Marketing 2, Consumer behaviour, Marketing Research 1, Marketing Research 2, Financial methods and Quantitative Techniques, Personal Selling, Economics, Mercantile Law, UNISA, Marketing 3, Strategic Marketing and planning, Marketing Research 3, Sales Management, Accounting for Marketers
References
- Sam Khoza, Regional Operations manager, 076 103 7073
- Jeanine Van Der Merwe, Regional Personnel Manager, 073 420 9588
Timeline
Store Leader
Cape Union Mart
11.2021 - Current
Branch Manager
Sportsman's Warehouse
01.2011 - 10.2020
Assistant Manager to Venda Region
NTK Limpopo/VKB
01.2008 - 01.2010
High School Diploma -
Floridase Highschool
04.2001 -
Owner and manager
Van Der Linde Boerderye CC
01.2001 - 01.2008
Junior Manager Accounts department
Telkom LTD
01.1999 - 01.2001
Call Centre agent
Telkom LTD
01.1998 - 01.1999
Call Centre agent
Teleresources Temp Telkom
01.1996 - 01.1998
Sales Assistant
Abax Networking (PTY) LTD
01.1996 - 01.1998
Marketing
TWR/Unisa
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