Operations Supervisor managing yard flow, stock control, deliveries, and worker supervision across property and industrial sites. Keeps daily operations on schedule through fleet coordination, customer follow-up, and practical problem solving. Balances office duties with on-site oversight to maintain service continuity and order.
Overview
3
3
Languages
2
2
Certifications
2027
2027
years of professional experience
Work History
Social Media Strategist
SolPower Clear Solutions
2022 - Current
Developed and executed social media campaigns to enhance brand visibility.
Created engaging content tailored for diverse social media channels to boost interactions.
Increased audience engagement with innovative content and consistent posting schedules.
Managed social media calendars, ensuring timely and consistent posting schedules.
Analyzed engagement metrics to refine content strategies and improve audience targeting.
Collaborated with cross-functional teams to align messaging across digital platforms.
Led initiatives to optimize paid advertising strategies, resulting in increased ROI on campaigns.
Monitored trends and competitor activity to identify opportunities for growth.
Developed unique campaigns and promotions, boosting overall conversion rates.
Stayed current on emerging trends within the realm of social media as well as industry developments by attending webinars, conferences, and networking events, applying newfound knowledge to enhance ongoing strategies.
Ensured compliance with industry regulations, maintaining a positive online reputation for the organization.
Produced visually appealing graphics optimized for each platform''s dimensions and specifications.
Yard assistant/manager
RASA Crushed Stone and Transport PTY LTD
01.2018 - 2020
Performed general maintenance on trucks, premises, and screening plant to ensure operational efficiency.
Assisted in design, manufacturing, and installation of shoots for screening plant, contributing to overall functionality.
Manufacturing of gates and frames (General steel work)
Installation of gates and frames
Welding (MMA MIG ARC AND TIG)
Monitoring and issuing off diesel
Operating front end loader
Maintenance, installation and repairs on electric fence
Monitored inventory levels, facilitating accurate tracking and minimizing discrepancies in stock.
Maintained equipment and tools, ensuring operational readiness and reliability for team activities.
Maintenance Assistant
Glen Afric Country Lodge
01.2016 - 01.2017
Supported Maintenance Manager with various tasks, ensuring smooth operations
Performed maintenance on plumbing, electrical systems, buildings, vehicles, and equipment to uphold facility standards
Aided Operations Manager in daily operations, contributing to overall departmental efficiency
7. 2016 – 2017 Glen Afric Country Lodge
Duties Included:
Implemented process improvements to streamline yard activities, increasing overall workflow efficiency.
Provided training to new staff on safety protocols and operational procedures, fostering a safe work environment.
Developed standard operating procedures for daily tasks, ensuring consistency and quality in service delivery.
Range salesman/barman/junior manager
Jim & Jerry's Driving Range
01.2014 - 01.2016
Sales and marketing of golf, entertainment, food and beverage
Ordering of stock for kitchen, bar and range
Assisted as junior manager: managed staff, oversaw stock, and coordinated front of house.
6. 2014- 2016: Range salesman/barman/junior manager: Jim & Jerry's Driving Range
Duties included:
Assisted customers in selecting products, enhancing overall shopping experience.
Maintained inventory levels, ensuring availability of merchandise for sales.
Processed transactions efficiently, maintaining accuracy in cash handling.
Collaborated with team members to optimize store layout and display strategies.
Addressed customer inquiries and concerns promptly, fostering positive relationships.
Participated in training sessions to improve product knowledge and selling techniques.
Developed strong client relationships through consistent communication and exceptional customer service.
Upheld high standards of customer service by promoting and upselling new products and services.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
Co Owner
Vivaldi's Coffee Shop
2012 - 2014
Streamlined daily operations to enhance service speed and improve customer satisfaction ratings.
Trained and mentored new staff on customer service best practices and operational procedures.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Enhanced product offerings by introducing seasonal menu items based on customer feedback and market trends.
Developed and implemented efficient inventory management systems to reduce waste.
Stock management for bar and restaurant
Managed vendor relationships, negotiating favorable terms for quality supplies and equipment.
Oversaw financial transactions, ensuring accuracy in cash handling and reporting processes.
Analyzed sales data to identify trends, informing strategic decisions for seasonal promotions.
Conducted regular staff meetings to foster team communication and address operational challenges.
Opening and closing of business
Operating point of sale
Brits
5. 2013: Own business in partnership: Vivaldi's Coffee Shop, Brits
Duties included:
Assisted in managing yard operations, ensuring compliance with safety regulations and company policies.
Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
Enhanced business operations by implementing efficient management strategies and streamlining processes.
Enhanced business operations by implementing efficient management strategies and streamlining processes.
Branch Manager
RASA Crushed Stone
01.2012 - 01.2012
Managed budgeting and financial planning, ensuring resource allocation aligned with business objectives.
Cultivated relationships with local businesses, driving community engagement and partnership opportunities.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Duties commenced as frontend loader operator at Brits branch(500ours)
Office and branch management
Monitored branch performance against key performance indicators, taking corrective actions to ensure objectives were met.
Management of fleet
Ordering and management of stock
Supervision of workers
Marketing of business
Hartbeespoort
4. 2012: RASA Crushed Stone, Hartbeespoort
Duties later included:
Branch Manager
Quicksand Sand & Stone
01.2011 - 01.2012
Supervision of workers
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Developed training programs for staff, fostering professional growth and operational excellence.
Ordering and management of stock
Arranging deliveries
Marketing of business
Dealing with customer enquiries and queries
Invoicing
Yard and fleet management
Brits
3. 2011-2012: Employed at Quicksand Sand & Stone, Brits
Duties included:
Junior Architect
Dynamic Fire Solutions
01.2010 - 01.2011
Assisted in developing architectural designs using AutoCAD and Revit software.
Collaborated with project teams to ensure design accuracy and compliance with regulations.
Researched building materials and sustainability practices to inform design choices.
Participated in client meetings to understand project requirements and expectations.
Enhanced design proposals by integrating feedback from clients and team members effectively.
Designed and drafted project blueprints.
Developed innovative design concepts, contributing to successful architectural projects.
Participated in client meetings, presenting design ideas and addressing feedback effectively.
Conducted regular site visits, monitoring construction progress and ensuring adherence to design specifications.
Utilized [Software] to complete designs, model renderings and specification details.
Prepared project documentation and submittal packages.
Managed projects from concept through delivery.
Consistently met deadlines while managing multiple projects simultaneously through effective time management skills.
Coordinated with cross-functional teams for seamless integration of structural, electrical, and mechanical systems within designs.
Fostered a positive working environment by actively participating in team-building activities and promoting open communication among colleagues.
Drafting of plans for clients including municipalities, local government, shopping malls, hospitals, dwellings and resorts
Drawing up fire prevention systems, fire plans, emergency evacuation plans, as required by law
Assistant office manager
General office duties
SANS and SABS regulations
Attendance at site meetings
Krugersdorp
2. 2010-2011: Employed by Dynamic Fire Solutions: Krugersdorp as junior draughtsman.
Duties included:
Building and Maintenance Contractor
Building and Maintenance Contractor
01.2010 - 01.2010
Managed project timelines by coordinating with multiple stakeholders and maintaining open communication channels.
Worked with clients to facilitate involvement and effective communication between project parties.
Oversaw work of subcontractors, conveyed updates and managed construction administration and value engineering processes.
Building
Maintenance of properties
Fitting of electric gates and fencing
Security systems
Education
Certificate - Working At Heights
Element110
Hartbeespoort, South Africa
04.2001 -
Diploma - Retail Management
Alison
Online
04.2001 -
Diploma - Hospitality Management
Alison
Online
04.2001 -
Diploma - Legal Studies
Alison
Online
04.2001 -
Diploma - Social Media Strategy
Alison
Online
04.2001 -
Diploma - Cryptocurrency
Alison
Online
04.2001 -
Occupational Health and Safety Certificate -
Sizanani Training And Development Centre
North West
01-2011
Grade11 - English, Afrikaans, Life Orientation, Metalwork & Welding
Hartbeespoort High School
Hartbeespoort, South Africa
01-2009
Skills
Branch operations management
Stock control
Staff supervision
Supplier coordination
Point of sale training and use
Work order management
Preventive maintenance planning
Microsoft Office
AutoCAD 2010/2012
Facilities maintenance
Equipment maintenance
Safety compliance
Certification
Occupational Health and Safety Certificate: Sizanani Training and Development Centre
Interests
Writing of music
Architecture IT Art
Literature and reading
Cooking
Play guitar
Play Drums
Play Piano
Cryptocurrency
Computers
Timeline
Yard assistant/manager
RASA Crushed Stone and Transport PTY LTD
01.2018 - 2020
Maintenance Assistant
Glen Afric Country Lodge
01.2016 - 01.2017
Range salesman/barman/junior manager
Jim & Jerry's Driving Range
01.2014 - 01.2016
Branch Manager
RASA Crushed Stone
01.2012 - 01.2012
Branch Manager
Quicksand Sand & Stone
01.2011 - 01.2012
Junior Architect
Dynamic Fire Solutions
01.2010 - 01.2011
Building and Maintenance Contractor
Building and Maintenance Contractor
01.2010 - 01.2010
Certificate - Working At Heights
Element110
04.2001 -
Diploma - Retail Management
Alison
04.2001 -
Diploma - Hospitality Management
Alison
04.2001 -
Diploma - Legal Studies
Alison
04.2001 -
Diploma - Social Media Strategy
Alison
04.2001 -
Diploma - Cryptocurrency
Alison
04.2001 -
Social Media Strategist
SolPower Clear Solutions
2022 - Current
Co Owner
Vivaldi's Coffee Shop
2012 - 2014
Occupational Health and Safety Certificate -
Sizanani Training And Development Centre
Grade11 - English, Afrikaans, Life Orientation, Metalwork & Welding