Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
1. Oversee Day-to-Day Operations:
• Ensure smooth operation of both the fuel station and convenience store.
• Supervise staff to maintain efficiency and productivity.
• Address any operational issues that arise in a timely manner.
2. Manage Team of Staff:
• Recruit, train, and supervise employees.
• Create employee schedules and ensure adequate staffing levels.
• Provide guidance, support, and feedback to staff members.
3. Ensure Compliance with Safety Regulations:
• Enforce safety protocols to prevent accidents and injuries.
• Conduct regular safety inspections and address any hazards.
• Stay up-to-date with safety regulations and ensure adherence.
4. Maintain Inventory Levels:
• Monitor inventory levels of fuel, merchandise, and other supplies.
• Place orders with suppliers to replenish inventory as needed.
• Minimize overstock and optimize inventory turnover.
5. Monitor Fuel Sales and Inventory:
• Track fuel sales and analyze trends.
• Manage fuel inventory to prevent shortages or excess stock.
• Coordinate fuel deliveries and storage.
6. Handle Customer Inquiries, Complaints, and Transactions:
• Provide excellent customer service to enhance customer satisfaction.
• Address customer inquiries and resolve complaints promptly.
• Conduct transactions accurately and efficiently.
7. Implement Marketing Strategies:
• Develop and implement marketing plans to promote products and services.
• Utilize advertising, promotions, and loyalty programs to attract customers.
• Analyze marketing data to assess effectiveness and make adjustments as needed.
8. Ensure Cleanliness and Upkeep of Premises:
• Maintain cleanliness and organization throughout the fuel station and convenience store.
• Implement cleaning schedules and protocols.
• Ensure proper maintenance of equipment and facilities.
9. Coordinate Deliveries and Schedule Maintenance:
• Schedule deliveries of fuel and merchandise to maintain adequate inventory levels.
• Arrange for routine maintenance and repairs of equipment and facilities.
• Coordinate with vendors and contractors as needed.
10. Implement Security Measures:
• Implement security protocols to protect against theft and vandalism.
• Install and maintain security systems, such as surveillance cameras and alarms.
• Train staff on security procedures and emergency protocols.
Computer proficiency
undefined