Joyce Ndimande
Sales Consultant
Stanger
Overview
18
18
years of professional experience
Work History
Loan evaluator
Loanking/Myloan
01.2016 - Current
- APPLICATION ANALYSIS
- Evaluate loan applications verify financial information.
- Asses credit worthiness based on credit histories, income and relevant documents.
- CLIENT INTERACTION
- Meet with loan applications to understand their financial needs
- Provide information on available loan products and explain loan terms and conditions.
- DOCUMENTATION
- Review all necessary documentation for loan application.
- Ensuring accuracy and completeness.
- DECISION MAKING
- Approve or decline loan applications based on criteria and company policies
- COMPLIANCE
- Follow all relevant lending regulations and and procedures.
Sales Consultant
FNB
01.2011 - 01.2015
- CLIENT CONSULTATION
- Understanding customer needs, preferences and budgets to offer suitable products.
- SALES STRATEGIES
- IMPLEMENTING effective sales strategies to meet or exceed sales targets.
- LEAD GENERATION
- Proactively finding new leads through various channels.
- PRODUCTS PROMOTION
- Presenting products conducting demonstrations
- Educating clients on features and benefits.
- PRODUCT KNOWLEDGE
- Having depth understanding of product or services being sold.
TRACING AGENT
FLEXI TRADE
01.2008 - 01.2010
- LOCATION INDIVIDUALS
- Locate individual using various sources.
- Contacting parties.
- Contact debtors to resolve issues such as collecting on overdue payment.
- BACKGROUND CHECK
- Conduct and gather information for back ground checks.
- COMMUNICATION
- Handling calls to difficult clients to establish payment plans.
- Files vetting before reaching out to the clients
Education
Regulatory Examination (R. E) - undefined
FPI
01.2016
Customer service - undefined
Jika Talent
01.2010
Call Centre Training Certificate - undefined
Cornerstone
01.2007
Diploma - undefined
Durban Computer College
01.2005
Grade 12 - undefined
Nonhlevu secondary school
01.2003
Skills
COMMUNICATION: I am proficient both oral and written
TEAMWORK: Can work productively with others
PROBLEM SOLVING: Identify the root cause of issues and implementing effective remedies
SALES: Understanding customers and delivering value
TELEPHONE ETIQUETTE: Able to listen actively, maintaining a polite and professional tone
INTERPERSONAL: Ability to fully concentrate, understand, respond and remember what being Said
COMPUTER: Microsoft office, Word, Excel etc
References
Susan, Kruger, Senior Admin clerk, 076 916 7062, Loanking/Myloan
Timeline
Loan evaluator
Loanking/Myloan
01.2016 - Current
Sales Consultant
FNB
01.2011 - 01.2015
TRACING AGENT
FLEXI TRADE
01.2008 - 01.2010
Regulatory Examination (R. E) - undefined
FPI
Customer service - undefined
Jika Talent
Call Centre Training Certificate - undefined
Cornerstone
Diploma - undefined
Durban Computer College
Grade 12 - undefined
Nonhlevu secondary school