Joyce Mnisi
Enrolled Nursing Assistant
Nelspruit
Summary
Compassionate Enrolled Nurse Assistant with the South African Military Health Service, skilled in vital signs monitoring and patient management. Enhanced patient comfort through effective communication and personalized care, contributing to improved recovery outcomes. Adaptable team player dedicated to maintaining high standards of care and supporting interdisciplinary collaboration for optimal patient wellbeing.
Overview
10
10
years of professional experience
Work History
Enrolled Nurse Assistant
South African Military Health Service
01.2024 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Responded promptly to call lights, addressing the needs of patients in a timely and efficient manner.
- Assisted nurses in administering medication and monitoring vital signs, contributing to overall patient wellbeing.
- Facilitated smooth transitions between shifts by providing thorough hand-off reports on each patient''s status.
- Utilized effective communication skills with patients and families, establishing trust and rapport for a positive care experience.
- Implemented therapeutic techniques such as range-of-motion exercises, aiding in patient recovery and rehabilitation efforts.
- Assisted with wound care and dressing changes, preventing infections and promoting proper healing.
- Participated in ongoing training opportunities, staying current on best practices for nurse''s assistant duties.
- Collaborated with interdisciplinary teams to develop individualized care plans, optimizing patient outcomes.
- Maintained accurate records of patient information, ensuring proper documentation for healthcare professionals.
- Ensured adherence to hospital policies and procedures while performing various clinical tasks within the scope of practice.
- Provided physical support to patients with mobility challenges, enhancing their independence and quality of life.
- Worked closely with nursing staff to address any concerns or changes in patient condition, ensuring appropriate interventions were implemented quickly.
- Contributed to a welcoming atmosphere by engaging with patients through conversation and recreational activities.
- Supported infection control measures by maintaining a clean and sanitary environment for all patients.
- Served as a reliable resource for orientation and training new nurse''s assistants on the unit.
- Coordinated transportation arrangements for patients requiring offsite appointments or treatment services.
- Demonstrated adaptability by effectively managing workload during high-pressure situations or times of increased census.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to Type patients in hospital facility.
- Supported needs of Number+ residents under long-term care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Patient Administrator
South African Military Health Service
09.2016 - 09.2022
- Conducted comprehensive training sessions for new team members on administrative policies and procedures, contributing to the onboarding process''s success rate.
- Assisted physicians with pre-authorization requests, ensuring timely approval of required treatments or medications for patients'' wellbeing.
- Implemented an effective appointment reminder system that decreased no-show rates significantly.
- Increased accuracy of billing procedures by thoroughly verifying insurance coverage details before appointments.
- Reduced wait times for patients by managing patient flow and coordinating with healthcare providers.
- Ensured smooth operations of the front desk, handling phone calls and directing inquiries to appropriate staff members.
Military Working Dog Handler
South African Military Health Service
06.2016 - 09.2016
- Facilitated the successful integration of new handlers and dogs into the unit by providing guidance, support, and hands-on training.
- Maintained high standards of canine care, ensuring optimal health and readiness for all assigned working dogs.
- Strengthened communication skills among team members through regular briefings, debriefings, and after-action reviews following missions or training exercises.
- Improved unit efficiency through thorough maintenance of MWD equipment and facilities, adhering to strict military guidelines.
Education
Auxiliary Nurse Certificate -
SAMHS Nursing College Campus CapeTown
CapeTownSkills
Vital signs monitoring
Care plan implementation
Basic life support
Patient care
Meal planning
Patient management
Feeding assistance
Specimen collection
Patient-focused care
Dressing assistance
Recording vital signs
Patient lifting
Direct patient care
Healthcare ethics
Activity planning
Mobility assistance
Patient relationship building
Patient assessments
Transporting patients
Patient relations
Documenting behaviors
Responding to emergencies
Companionship and emotional support
Compassionate
Adaptable
End-of-life care
Maintaining privacy
Inpatient care
Medical records management
Collecting vital signs
Chronic disease management
Bedside manner
Electronic charting
Supporting personal needs
Outpatient care
Ambulation assistance
Preparing meals
Condition monitoring
Feeding assistance expert
Conducting intakes
Family support and assistance
Vital sign recording
Performing patient intakes
Monitoring fluids
Catheter change and preparation
Assisting with personal grooming
Intake recording
Admitting support
Helping with medication
Toileting assistance
Documentation expert
Teamwork
Willingness to learn
Personal hygiene assistance
Teamwork and collaboration
Dementia care
Meal preparation
Patient positioning
Family communication
Emotional and social support
Timeline
Enrolled Nurse Assistant
South African Military Health Service
01.2024 - Current
Patient Administrator
South African Military Health Service
09.2016 - 09.2022
Military Working Dog Handler
South African Military Health Service
06.2016 - 09.2016
Auxiliary Nurse Certificate -
SAMHS Nursing College Campus CapeTown