Joy SEEPA

• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Enhanced communication among team members to foster collaborative and supportive work environment.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.

• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.

Invoicing and Receipting
Preparing Payroll
Booking Flight and Accommodation
Ordering stationary
Creating Ereqs
Creating Purchasing Order and Sales Order