Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Work Preference
References
Timeline
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Jostina Maria Zongo Kufuakachi

Jostina Maria Zongo Kufuakachi

Pretoria

Summary

Dynamic professional with a proven track record at German House Service, excelling in customer service and vehicle assessment. Demonstrated ability to exceed customer satisfaction targets through effective communication and teamwork. Skilled in leveraging computer skills and time management to enhance service delivery, achieving high customer ratings and fostering trust. I enjoy learning new things on a daily basics

Overview

3
3
years of professional experience
3
3
Languages

Work History

Service Advisor

German House Service
01.2022 - 07.2022
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Cleaner Helper

Pan African Training
03.2019 - 03.2020
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.

Bartender

Apollo&Son Tarven
02.2017 - 11.2017
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

High School Diploma -

Blinkklip Sekondêre Hoerskool
Postmasburg South Africa
04.2001 -

Skills

Customer service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Afrikaans
Upper intermediate (B2)
Portuguese
Advanced (C1)

Work Preference

Work Type

Full TimePart TimeGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursCareer advancementWork from home option

References

  • Mr Jose 072 651 5512 (Owner of German House Service)
  • Mr Apollo 076 636 3685 ( Owner of Tavern)
  • Ms Domingos 060 918 1093 (Former Employee of Pan Africa)

Timeline

Service Advisor

German House Service
01.2022 - 07.2022

Cleaner Helper

Pan African Training
03.2019 - 03.2020

Bartender

Apollo&Son Tarven
02.2017 - 11.2017

High School Diploma -

Blinkklip Sekondêre Hoerskool
04.2001 -

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Jostina Maria Zongo Kufuakachi