Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Josie Taylor

Johannesburg

Summary

Dynamic Pharmacy Manager with extensive experience at Chevrah Kadisha Johannesburg, excelling in pharmacy operations management and effective communication. Proven track record in enhancing customer service and optimizing inventory control, ensuring compliance with regulations. Skilled in developing procedures and maintaining high professional ethics, consistently achieving improved patient care outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

Chevrah Kadisha Johannesburg
Johannesburg
09.2017 - Current
  • Managed pharmacy operations ensuring compliance with regulations and safety standards.
  • Supervised staff training to enhance customer service and product knowledge.
  • Implemented inventory control systems to optimize medication stock levels.
  • Coordinated prescription processing to maintain workflow efficiency and accuracy.
  • Liaised with healthcare providers for effective medication management and patient care.
  • Developed policies and procedures to improve pharmacy practices and operations.
  • Conducted regular audits of pharmacy practices to ensure quality assurance measures.
  • Facilitated communication between pharmacy team and other healthcare departments for seamless services.
  • Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
  • Ordered supplies needed for pharmacy and kept tabs on inventory levels.
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
  • Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
  • Managed weekly schedules and requests for leave.
  • Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
  • Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
  • Maintained current knowledge of pharmaceutical products available from various suppliers.
  • Conducted quarterly reviews of employees' performance against established goals.
  • Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
  • Evaluated new products or services offered by vendors as potential cost savings measures.

Pharmacist

Dischem/Medicare Pharmacies
Johannesburg
09.2008 - 08.2017
  • Dispensed medications accurately for patient prescriptions and consultations.
  • Reviewed medication interactions and provided patient education on usage.
  • Processed insurance claims to facilitate patient medication access.
  • Maintained compliance with health regulations and pharmacy safety standards.
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Ordered, labeled, compounded and dispensed prescribed medications.
  • Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
  • Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
  • Participated in continuing education to stay current with new medications, technology, and pharmacy practices.

Education

Bachelor of Science - Pharmacy

University Of The Witwatersrand
SouthAfrica
06-1995

Bachelor of Science - Pharmacy

Yeshivah College
South Africa
06-1995

Skills

  • Effective communication
  • Pharmacy operations management
  • Prescription processing
  • Attention to detail
  • Procedure development
  • Professional ethics

Affiliations

  • I enjoy outdoor activities and nature
  • I use physical exercise for maintaining good health and stress relief
  • I love cooking and eating good food
  • Quizzes, puzzles and research keep my mind alert and updated with information

Languages

English
First Language
Hebrew
Elementary (A2)
A2

Certification

  • Certified Pharmacist with SA Pharmacy Council
  • Immunisation certification
  • Driver's license

References

References available upon request.

Timeline

Pharmacy Manager

Chevrah Kadisha Johannesburg
09.2017 - Current

Pharmacist

Dischem/Medicare Pharmacies
09.2008 - 08.2017

Bachelor of Science - Pharmacy

University Of The Witwatersrand

Bachelor of Science - Pharmacy

Yeshivah College

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Josie Taylor