Josie Ramoeding Phokoana
Johannesburg
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Program Officer
City of Johannesburg
Braamfontein, Johannesburg
07.2021 - Current
- Developed, designed, and implemented service delivery solutions to enhance the quality of services offered by the City of Johannesburg
- Coordinated integrated and multi-disciplinary operations for increased effectiveness in program delivery
- Ensured that the program prioritizes a people-centred approach, guided by local governance, planning, and delivery
- Provided sound strategic advisory services to support informed decision-making
- Conducted research services to inform program development and implementation
- Developed strategies for engagement with current and potential stakeholders to foster collaboration and support
- Planned, coordinated, executed, and managed research projects to gather critical data and insights
- Collaborated with the finance department to budget and monitor program operations, ensuring fiscal responsibility
- Determined staffing plans to achieve program goals and objectives, participating in hiring decisions for new program staff
- Analyzed internal reports to evaluate program effectiveness using an outcomes-based approach
- Created and implemented program frameworks, performance standards, and quality assurance requirements
- Successfully translated strategic mandates into actionable program plans
- Conducted research to identify and scrutinize potential grantees
- Provided key leadership to project managers, directors, and other team members.
Independent Lecturer
Rosebank College
Johannesburg
01.2020 - 12.2020
- Taught Business Management to Diploma students, designing individual learning plans to ensure student success
- Taught Business Management and Entrepreneurial Practice to Diploma and Certificate students, equipping them with essential asset management skills
- Marked assignments, portfolios, test papers, and examination scripts
- Prepared weekly and monthly reports to track student progress
- Collaborated closely with clients to gain a better understanding of project scope.
Administration Manager
Enterprise Development Council of SA
Fourways, Johannesburg
05.2014 - 12.2017
- Built an excellent employee experience through the culture of service and execution of employee assistance programs
- Collaborated with leaders from other departments to achieve consistent processes and maximize resource efficiency
- Oversaw corporate events designed to connect and support employees at work and outside of work
- Established workflow processes, monitored daily productivity, and implemented modifications for improved personnel performance
- Trained employees in the company and regulatory compliance requirements to ensure conformance
- Developed and implemented improved filing systems for enhanced order and accuracy
- Updated reports, managed accounts, and generated reports for the company database
- Departmental budget: Monitoring and reporting on office expenses
- Delivered performance reviews, recommending additional training or advancements.
Education
Bachelor of Law - Law
University of South Africa
Johannesburg12.2025
Postgraduate Diploma - Public Policy and African Studies
University of Johannesburg
Johannesburg12.2024
Certificate - Programme in Local and Provincial Government Law
University of South Africa
Johannesburg01.2022
CEP - Public Policy
University of Johannesburg And African Studies
Johannesburg, South Africa01.2022
National Diploma - Small Business Management
University of Johannesburg
Johannesburg, South Africa01.2011
Skills
- Budgeting and financial management
- Capacity Building
- Research and analysis
- Monitoring and Evaluation
- Training and Facilitation
- Documentation skills
- Strategic Planning
- Policy analysis
- Time Management
- Organizational Skills
Profile
JOSIE RAMOEDING PHOKOANA, 12 Murray Avenue, Meredale, Johannesburg, phokoanaj@gmail.com, 079 775 0231
Timeline
Program Officer
City of Johannesburg
07.2021 - Current
Independent Lecturer
Rosebank College
01.2020 - 12.2020
Administration Manager
Enterprise Development Council of SA
05.2014 - 12.2017
Bachelor of Law - Law
University of South Africa
Postgraduate Diploma - Public Policy and African Studies
University of Johannesburg
Certificate - Programme in Local and Provincial Government Law
University of South Africa
CEP - Public Policy
University of Johannesburg And African Studies
National Diploma - Small Business Management
University of Johannesburg