Joshua Germain Mpochela

• Provided exceptional customer service by promptly addressing patron inquiries and ensuring satisfaction.
• Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
• Collaborated with kitchen staff to ensure timely order delivery and adherence to quality standards.
• Processed payments accurately using point-of-sale systems, ensuring efficient transaction handling.
• Trained new team members on service protocols and menu knowledge, fostering a supportive work environment.

• Delivered packages efficiently while adhering to safety and traffic regulations.
• Utilized GPS navigation systems to optimize delivery routes and reduce transit times.
• Communicated with customers to confirm deliveries and resolve issues promptly.
• Maintained accurate records of deliveries, ensuring accountability and compliance with company policies.

Performed major and basic service on various types of vehicles