Joshua Mockey
Somerset West
Summary
An experienced higher education professional with experience as an Assistant Faculty Officer, with expertise in academic administration, admissions, student records management and stakeholder engagement. Reputation for providing accurate and efficient service in a fast-paced University setting. Dedicated to supporting effective faculty operations.
Overview
4
4
years of professional experience
Work History
Assistant Faculty Officer - Permanent
Stellenbosch University
10.2025 - Current
- Assistant Faculty officer for the AgriSciences faculty
- Assisting faculty administrator with academic processes to enhance operational efficiency.
- Auditing records to ensure accuracy for graduation purposes.
- Managing readmission administration for undergraduate Agrisciences students to support academic continuity.
- Responding to enquiries from stakeholders within Agrisciences faculty.
- Facilitating application and admission processes, ensuring timely responses to faculty administrators' requests.
- Supporting and advised students during beginning of year registration period.
- Updating academic records to ensure accuracy.
- Communicating with students regarding academic progression issues.
Administrative Officer C3 - Contract
Stellenbosch University
03.2025 - 10.2025
- Audited records with faculties to ensure compliance with curriculums and graduation requirements.
- Supported faculty administrators in managing senate decisions and streamlining registration processes.
- Coordinated reception area during graduation ceremonies to facilitate smooth operations.
Registration Intern - Seasonal
Stellenbosch University
01.2025 - 02.2025
- Facilitated module registration adjustments during late registration periods to accommodate student needs.
- Streamlined processing of student enrolments across academic faculties using SunStudent, ensuring timely enrolment.
- Cross-checked candidates' enrolments against faculty yearbooks to confirm compliance with programme and module regulations.
Records Administrative Intern - Seasonal
Stellenbosch University
01.2025 - 01.2025
- Assisted with management of student records and enquiries within Stellenbosch University's Records and Graduations Division.
- Supported email communications for enquiries related to records, ensuring timely responses.
- Collaborated with student accounts and faculty administrators to handle enquiries effectively.
Graduation Support Staff - Seasonal
Stellenbosch University
04.2022 - 01.2025
- Assisted clients with enquiries during graduation events.
- Supported graduates and families in navigating ceremony logistics.
- Delivered timely responses to customer questions with care and professionalism.
SUNStudent Marks Capturing Intern - Seasonal
Stellenbosch University
06.2024 - 11.2024
- Assisted lecturers with recording academic marks in an accurate manner using Stellenbosch University's learning management system SunStudent.
- Provided support to lecturers in navigating SunStudent who required additional assistance.
- Identified and rectified discrepancies within the information stored on SunStudent.
Corporate Communications Intern - Seasonal
Stellenbosch University
01.2023 - 01.2023
- Assisted in supporting communications division of Stellenbosch University.
- Helped enhance brand awareness for first year students through various initiatives.
- Distributed branded merchandise to promote student engagement.
Education
Postgraduate Diploma - Monitoring and Evaluation
Stellenbosch University
01-2027
Bachelor of Education - Intermediate Phase Teaching
Stellenbosch University
01-2024
Skills
- Learning Management Systems
- Academic Administration
- Record keeping
- Microsoft Office
- Stakeholder engagement
References
- Erik Van Zyl, Faculty Administrator at Stellenbosch University
Email: erik@sun.ac.za | Tel: +27 21 808 9111
- Ashmind Daniels, Deputy Registrar at Stellenbosch University
Email: ashmind@sun.ac.za | Tel: +27 21 808 4830
- Ruby Frans, Senior Manager at Stellenbosch University
Email: ruby@sun.ac.za | Tel: +27 21 808 9132
- Leana Loxton, Assistant Registrar at Stellenbosch University
Email: mcl@sun.ac.za | Tel: +27 21 808 4840
Timeline
Assistant Faculty Officer - Permanent
Stellenbosch University
10.2025 - Current
Administrative Officer C3 - Contract
Stellenbosch University
03.2025 - 10.2025
Registration Intern - Seasonal
Stellenbosch University
01.2025 - 02.2025
Records Administrative Intern - Seasonal
Stellenbosch University
01.2025 - 01.2025
SUNStudent Marks Capturing Intern - Seasonal
Stellenbosch University
06.2024 - 11.2024
Corporate Communications Intern - Seasonal
Stellenbosch University
01.2023 - 01.2023
Graduation Support Staff - Seasonal
Stellenbosch University
04.2022 - 01.2025
Postgraduate Diploma - Monitoring and Evaluation
Stellenbosch University
Bachelor of Education - Intermediate Phase Teaching
Stellenbosch University