Joshua Jacobs
Human Resources
Cape Town
Summary
Joshua, is a dedicated HR professional with a BCom in Human Resource Management, boasts over 5 years of hands-on experience, specializing in IT recruitment. His dynamic journey reflects a blend of academic excellence and practical expertise, positioning him as a trusted navigator in talent acquisition. Joshua's keen understanding of IT recruitment intricacies and strategic approach sets him apart, showcasing his ability to secure top-tier talent for cutting-edge organizations. With an unwavering commitment to bridging technology and human potential.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Recruiter
PeopleSolved Recruitment
01.2023 - Current
- Responsible for screening and recruiting employees, scheduling and payroll, employee wellness and development.
- Booking Interviews for clients
- Booking IT assessments with candidates
- Daily report to the Director
- CV searching
- Updating candidate CV’s and remuneration forms
- Maintain a filing system
- Confirm interviews for clients
- Liaising with candidates in terms of offers and contracts of employment
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Leveraged LinkedIn Recruiter tool effectively, broadening network connections and identifying passive candidates.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Assisted with writing job postings and job descriptions for boards.
Human Resource Officer
ABM Plumbing and Electrical
02.2018 - 12.2022
- Responsible for screening and recruiting employees, scheduling and payroll, employee wellness and development.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
Manager, Liaison, Ticket Sales, Access Control
Howler Events Company
01.2017 - 01.2024
- Manage and supervise cashiers at events.
- Responsible for the implementation and management of
existing organizational structures and serving as a
coordinator with the operations team. - Leading and managing staff in a team to ensure
customer satisfaction and service delivery. - Training staff, and maintaining devices and equipment to
maximise productivity. - Analysing data then Creating and maintaining detailed
reports. - Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Deputy Presiding Officer at Ottery Fire Station
Independent Electoral Commission (IEC)
10.2022 - 10.2022
- Went for training on the 18th and 19th of October
- My role included assisting the Presiding Officer with his duties
- I was responsible for handling all queries and problems at the voting station and dealing with the MEC7 cases.
- Oversaw daily shift activities, delegating tasks to deputies and ensuring completion within designated timeframes.
Barman
Ground Bar
01.2019 - 01.2020
- Served drinks and cashiered
English Teacher
Nakornipingaphibalkit School
- Taught English to grade 11’s and structured lessons plans.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
English Teacher & English Club Leader
Mawthayom Writchaphum Secondary School
06.2017 - 10.2017
- Taught English to grades 1-6 and structured lessons plans.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Implemented project-based learning activities that encouraged collaboration, critical thinking, and problem-solving skills among students.
- Served as an advisor for extracurricular clubs or organizations, contributing to the overall development of well-rounded students.
English Camp Instructor
Prankrataipattiyiakon School
05.2017 - 05.2017
- Taught Corporate English for Nurses.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Utilized authentic materials such as news articles, songs, movies, and podcasts to expose students to real-world examples of spoken English.
- Promoted cultural exchange within the classroom by sharing experiences from various countries and cultures as part of lesson content.
- Enhanced language learning by incorporating engaging activities and multimedia resources into lessons.
- Increased student fluency in English by designing interactive speaking exercises focused on practical everyday situations.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Educated students in basics of English grammar and conversational speaking.
Sales assistant and front desk receptionist
ABM Plumbing and Electrical
01.2014 - 04.2017
- Responsible for customer service, placing orders, stocktaking, customer and supplier liaison
- Boosted store revenue through upselling and cross-selling techniques.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
Education
Bachelor of Commerce in Human Resource Management -
MANCOSA Cape Town
01.2019 - 05.2021
TEFL Certificate - undefined
Entrust Thailand
01.2017 - 05.2017
National Senior Certificate (NSC) -
Groote Schuur High School
01.2016 - 05.2016
Skills
Salesforce
Hubspot
MS Outlook
MS Teams
Talent Management
Technical Recruiting
Negotiation
Strategic Sourcing
Organization Skills
MS Word
MS Excel
Interpersonal Skills
Reference Checking
PNet
Career Junction
Executive placements
Ethnicity
Coloured
Own Car
True
Parttime And Personal Development Employment
- TEACHING EXPERIENCE- THAILAND, English Teacher & English Club Leader, 2017-07-01, 2017-08-31, Taught English to grades 1-6 and structured lessons plans
- Nakornipingaphibalkit School, English Teacher, 2017-06-01, 2017-06-30, Taught English to grade 11’s and structured lessons plans
- Prankrataipattiyiakon School, English Camp Instructor, 2017-05-01, 2017-05-31, Taught Corporate English for Nurses
- Ground Bar, Barman, 2019-01-01, 2020-12-31, Served drinks and cashiered, Marcelino, 084 234 4000
- Independent Electoral Commission (IEC), Deputy Presiding Officer at Ottery Fire Station, 2021-11-01, 2021-11-01, Went for training on the 18th and 19th of October. My role included assisting the Presiding Officer with his duties. I was responsible for handling all queries and problems at the voting station and dealing with the MEC7 cases, Noel Da Silva, 081 435 3358
- Howler Events Company, Manager, liaison, ticket sales, access control & cashier, 2017-01-01, 2024-12-31, Manage and supervise cashiers at events, Natalie De Waal, 076 686 6778
Personal Information
- Date of Birth: 12/15/98
- Gender: Male
- Nationality: South African
- Driving License: True
Extracurricular Activities
First Team Rugby, Grooteschuur High School, 2014-01-01, 2016-12-31, four times weekly, Saturdays First Team Cricket, Grooteschuur High School, 2014-01-01, 2016-12-31, twice weekly, Saturdays
Timeline
Recruiter
PeopleSolved Recruitment
01.2023 - Current
Deputy Presiding Officer at Ottery Fire Station
Independent Electoral Commission (IEC)
10.2022 - 10.2022
Barman
Ground Bar
01.2019 - 01.2020
Bachelor of Commerce in Human Resource Management -
MANCOSA Cape Town
01.2019 - 05.2021
Human Resource Officer
ABM Plumbing and Electrical
02.2018 - 12.2022
English Teacher & English Club Leader
Mawthayom Writchaphum Secondary School
06.2017 - 10.2017
English Camp Instructor
Prankrataipattiyiakon School
05.2017 - 05.2017
Manager, Liaison, Ticket Sales, Access Control
Howler Events Company
01.2017 - 01.2024
TEFL Certificate - undefined
Entrust Thailand
01.2017 - 05.2017
National Senior Certificate (NSC) -
Groote Schuur High School
01.2016 - 05.2016
Sales assistant and front desk receptionist
ABM Plumbing and Electrical
01.2014 - 04.2017
English Teacher
Nakornipingaphibalkit School