Joshua Jacobs
Activity Co-ordinator
Cape Town,Western Province
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Activities Coordinator
Hope Africa Ministries
Cape Town, Western Cape
2024.02 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
Store Supervisor
Mr Price Home
03.2022 - 01.2024
- Answered questions about store policies and addressed customer concerns.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Organized shift meetings to communicate and resolve issues for night operations.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Store Associate
Mr Price Home
10.2021 - 02.2022
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
Facilitator
Camp Nelu Adventure Center
08.2018 - 04.2021
- Brought in projects on-time and under-budget by effectively handling routine and complex issues.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Investigated and resolved account and service concerns for multiple parties.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating a fun and educational environment.
- Identified areas in need of improvement and implemented solutions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
Store Assistant
Woolworths
03.2018 - 04.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers entering store and offered assistance with requirements.
- Answered questions about store policies and addressed customer concerns.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Groenvlei High School
Lansdowne, Cape Town 01.2013 - 12.2017
Skills
Team Building and Leadership
Recruiting and Hiring
Resource Allocation
Sales Strategies
Shift Scheduling
Cash Management
Delegating Work
Conflict Resolution
Employee Training
Scheduling Coordination
Basic Computer Skills
Timeline
Activities Coordinator
Hope Africa Ministries
2024.02 - Current
Store Supervisor
Mr Price Home
03.2022 - 01.2024
Store Associate
Mr Price Home
10.2021 - 02.2022
Facilitator
Camp Nelu Adventure Center
08.2018 - 04.2021
Store Assistant
Woolworths
03.2018 - 04.2018
High School Diploma -
Groenvlei High School
01.2013 - 12.2017