Joshua Jacobs
Activity Co-ordinator
Cape Town,Western Province
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Activities Coordinator
Hope Africa Ministries
Cape Town, Western Cape
2024.02 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
Store Supervisor
Mr Price Home
03.2022 - 01.2024
- Answered questions about store policies and addressed customer concerns.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Organized shift meetings to communicate and resolve issues for night operations.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Store Associate
Mr Price Home
10.2021 - 02.2022
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
Facilitator
Camp Nelu Adventure Center
08.2018 - 04.2021
- Brought in projects on-time and under-budget by effectively handling routine and complex issues.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Investigated and resolved account and service concerns for multiple parties.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating a fun and educational environment.
- Identified areas in need of improvement and implemented solutions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
Store Assistant
Woolworths
03.2018 - 04.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers entering store and offered assistance with requirements.
- Answered questions about store policies and addressed customer concerns.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Groenvlei High School
Lansdowne, Cape Town 01.2013 - 12.2017
Skills
Team Building and Leadership
Timeline
Activities Coordinator
Hope Africa Ministries
2024.02 - Current
Store Supervisor
Mr Price Home
03.2022 - 01.2024
Store Associate
Mr Price Home
10.2021 - 02.2022
Facilitator
Camp Nelu Adventure Center
08.2018 - 04.2021
Store Assistant
Woolworths
03.2018 - 04.2018
High School Diploma -
Groenvlei High School
01.2013 - 12.2017
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