Joshua Franks
Kimberley
Summary
I, Joshua Alexander Franks, hails from Okiep in the Namakwa district - Northern Cape Province - where I completed my secondary schooling at SA van Wyk Secondary before pursuing tertiary studies at the University of Stellenbosch obtaining a Bachelor of Arts (BA) degree in 1999. I furthered my studies obtaining various certificates and a Diploma in Human Resources and a Bachelor of Public Administration Honours (BPAHons); with specialisation in Local Governance. I enrolled for the Master of Public Administration (MPA) at the University of Stellenbosch which remains incomplete. I am a passionate, hardworking, results-oriented individual who has gained extensive knowledge, experience, and skills in both public and private sector during a career spanning over 22 years. I commenced my career as a banking clerk and Retail Consultant at two leading banking groups in South Africa. This I followed up by venturing into the political arena as an organiser for the African National Congress Youth League (ANCYL) in Namakwa before taking up a position as Operations head at the Northern Cape Youth Development Agency (NCYDA). My career turned to the private sector as a consultant and project manager providing advice and solutions to various Government institutions and State-Owned Entities (SOE’s). I entered public sector as a Senior Researcher at the Northern Cape Provincial Legislature (NCPL) where I continue to work but shifted to the political office as Manager since July 2014. All this experience culminated in my ability to solve complex problems using project management methodologies and approaches. I remain an active learner of organisational dynamics and environments in pursuit of organisational enhancement.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Manager: Deputy Speaker
Northern Cape Provincial Legislature
Kimberley
07.2014 - Current
- Advising the Deputy Speaker and Presiding officers on Programme Management;
- Managing budget and performance of the Deputy Speaker’s Office;
- Providing Strategic Support to the Principal;
- Managing the Programme of the NCPL
- Liaison with Executive Arm of State on Legislature activities
- Protocol Coordination and management (SoPA and Events)
Senior Researcher
Northern Cape Provincial Legislature
Kimberley
09.2010 - 06.2014
- Providing research and analysis services to Portfolio (Finance) and Standing Committees (SCOPA and Constitutional) of the Legislature
- Financial analysis of Departmental, municipal and public entities
- Municipal financial performance within the Northern Cape
- Linking with AGSA on audit performance of departments and municipalities
- Budget management
- People and performance management
- Mentoring and Coaching
Senior Consultant
Freelance
Johannesburg
01.2008 - 01.2010
- Project and Change Management advisory
- Development and monitoring of Project plans/Gantt chart
- Organisational Architecture and design
- Change Communication Management
Consultant
Freelance
Johsnnesburg
01.2004 - 01.2008
- Analyzed problematic areas to provide recommendations and solutions.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Implemented practices and procedures to reduce expenditures and increase savings.
Sales representative
Rapid Accent Marketing
Pretoria
01.2003 - 01.2004
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
Operations Head
Northern Cape Youth Development Agendy
Kimberley
08.2002 - 01.2003
- Managing operations, budget and strategy Relocation
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Retail Banker
ABSA Bank Ltd
Springbok
01.2001 - 01.2002
- Loans and transactional accounts Promotional Position
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
Clerk
Standard Bank Ltd SA
Springbok
01.2000 - 01.2001
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
Bachelor of Public Administration Honours - BPAHons
University of Stellenbosch
Bellville Campus 01.2012 - 12.2012
Bachelor of Arts (BA) - Humanities
University of Stellenbosch
Stellnbosch 02.1997 - 12.1999
Diploma - Human Resource Management and
College Campus
Pretoria 01.2006 - 07.2006
Skills
KEY COMPETENCIESundefined
Accomplishments
- Motivational
- Team Building
- Research
- Presentation
- Accreditation and Needs Assessments
- Political Principal
- Understanding of Politics
- Joshua Alexander Franks
- Address 1………………
- Adress……………………………
- Contact number…..................................................
- Gauteng, South Africa
- Human Resources
- Company Name XXX XXX
- Company Address XXXXX XX
- Page 4 of 3
Timeline
Manager: Deputy Speaker
Northern Cape Provincial Legislature
07.2014 - Current
Bachelor of Public Administration Honours - BPAHons
University of Stellenbosch
01.2012 - 12.2012
Senior Researcher
Northern Cape Provincial Legislature
09.2010 - 06.2014
Senior Consultant
Freelance
01.2008 - 01.2010
Diploma - Human Resource Management and
College Campus
01.2006 - 07.2006
Consultant
Freelance
01.2004 - 01.2008
Sales representative
Rapid Accent Marketing
01.2003 - 01.2004
Operations Head
Northern Cape Youth Development Agendy
08.2002 - 01.2003
Retail Banker
ABSA Bank Ltd
01.2001 - 01.2002
Clerk
Standard Bank Ltd SA
01.2000 - 01.2001
Bachelor of Arts (BA) - Humanities
University of Stellenbosch
02.1997 - 12.1999
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