Joshua Earley
Bellville,WC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Sale Consultant & Representative
Forms and Labels Solutions (D Botha Consulting)
04.2021 - Current
- Identifying potential customers and understanding their challenges and requirements to recommend suitable product or service.
- Possessing in-depth knowledge of the products and services offered to explain their features and benefits effectively
- Cultivating strong, long-term relationships with clients to foster trust and ensure client satisfaction.
- Presenting tailored solutions that align with client needs, often involving upselling or cross-selling to increase value.
- Contributing to the formulation and execution of sales strategies and marketing initiatives to achieve sales goals.
- Engaging with clients through presentations, follow-ups, and providing ongoing support.
- Researching the market and competition to stay informed and identify new sales opportunities.
- Assist client in stock management and keeping record of internal stock
- Contribute with general admin tasks within the company.
- Assisting in logistics management.
Waiter
Bossa Social Cafe
10.2020 - 04.2021
- Meet and greet guests.
- Take reservations and telephonic orders.
- Suggest food options based on product knowledge.
- Take orders and server food to guests.
- Prepare shop for service.
- Prepare an array of coffee beverages (incl. Espresso, cappuccino, latte).
- Place/check orders.
- Reason for leaving: Still employed at establishment.
- Contact person: Innocent - 076 349 1569
Waiter
De Grendel Wine Estate and restaurant
07.2019 - 07.2020
- Meet and greet guests.
- Suggest food options based on product knowledge.
- Suggest estate wines for food pairing and for after sale.
- Take orders and server food to guests.
- Prepare shop for service and functions.
- Reason for leaving: Retrenchment due to financial loss (Covid-19)
- Contact person: Tuffy- 078 975 7750; Belinda- 082 721 0192
Waiter
Bossa Social Cafe
07.2018 - 06.2019
- Meet and greet guests.
- Take reservations and telephonic orders.
- Suggest food options based on product knowledge.
- Take orders and server food to guests.
- Prepare shop for service.
- Prepare an array of coffee beverages (incl. Espresso, cappuccino, latte).
- Place/check orders.
- Reason for leaving: New work opportunity
- Contact person: Candice Sanders -084 832 2299
Maître D’
Café Chameleon
11.2016 - 06.2018
- Company Overview: 4 star
- Meet and greet guests.
- Take reservations and telephonic orders.
- Suggest food options based on product knowledge.
- Take orders and server food to guests.
- Prepare shop for service.
- Prepare an array of coffee beverages (incl. Espresso, cappuccino, latte).
- Place/check orders.
- End of day cash up.
- Supervise service.
- Check overall wellbeing
- 4 star
- Reason for leaving: New work opportunity
- Contact person: Debbie Wiese-072 028 6272; Nico Schoeman- 082 331 1858
Sale executive
RYO Coffee
01.2017 - 12.2017
- Corporate sales
- Instore and online promotions
- Product advertising (Social media, pamphlets)
- Customer relation/management
- Retail sales
- Stock control/management
- Deliveries
- Reason for leaving: New work opportunity
- Contact person: Kirsten van Jaarsveld- 083 231 7439
Banqueting / FnB / Chef / Housekeeping assistant
Protea Hotel Durbanville
07.2016 - 09.2016
- Company Overview: 5 star
- Prepare venues for functions.
- Direct staff for excellent service.
- Supervise staff at functions.
- Assist managers in paperwork and leasing with clients.
- Prepare food for next day service.
- Prepare food for guest at breakfast buffet.
- Assist chefs in plating for banqueting.
- Cleaned kitchen daily.
- Checked receiving stock and stored it accordingly.
- Meet and greet guests.
- Suggest food options based on product knowledge.
- Take orders and server food to guests.
- Prepare restaurant for service.
- Cleaned pubic areas.
- Packed and send linen for wash.
- Help collected linen.
- Help clean rooms and make up beds.
- 5 star
- Reason for leaving: College Practical (10 weeks)
- Contact person: Tacita Breedt- 078 118 5923
Banqueting assistant
Crystal Towers Hotel and Spa
05.2016 - 07.2016
- Company Overview: 5 star
- Prepare venues for functions.
- Responsible for overall client well-being.
- Assist in managing staff.
- Assist managers in paperwork and leasing with clients.
- 5 star
- Reason for leaving: College Practical (10 weeks)
- Contact person: Ikeraam -074 748 9025
Chef assistant
Crystal Towers Hotel and Spa
10.2015 - 12.2015
- Company Overview: 5 star
- Prepare food for next day service.
- Prepare food for guest at breakfast buffet.
- Assist chefs in plating for banqueting.
- Cleaned kitchen daily.
- Checked receiving stock and stored it accordingly.
- 5 star
- Reason for leaving: College practical work (10 weeks)
- Contact person: Terrence Ford -021 525 3888
Server and barman
Sir Loin Grill and Deli
02.2015 - 06.2015
- Company Overview: 4 star
- Meet and greet guests.
- Take reservations and telephonic orders.
- Suggest food options based on product knowledge.
- Take orders and server food to guests.
- Prepare shop for service.
- Prepare and server drinks to guest at bar
- 4 star
- Reason for leaving: Started with Studies.
- Contact person: Seth Smith -078 392 8879
Client liaison officer
American Express Foreign Exchange
02.2014 - 01.2015
- Move foreign and local cash between banks and between airport and banks.
- Deliver foreign cash to bank clients.
- Deliver documents for company.
- Reason for leaving: Relocation
- Contact person: Wernher Kalcher – 083 326 0986
Waiter/Barista/Bartender
Cafe Chameleon
02.2012 - 12.2013
- Company Overview: 4 star
- Meet and greet guests.
- Take bookings and telephonic orders.
- Suggest food options based on product knowledge.
- Take orders and server food to guests.
- Prepare shop for service.
- Prepare an array of cocktails and coffee beverages (incl. Espresso, cappuccino, latte)
- 4 star
- Reason for leaving: Relocation
- Contact person: Nico Schoeman -081 744 1670, Debbie -072 028 6272
Education
Marketing Management - N4,N5,N6
Northlink College
12-2020
Hospitality Management - Year 1
The International Hotel School
01.2016
Grade 12 - National Certificate
Tygerberg High School
Cape Town, South Africa12-2011
Skills
- Analytical problem-solving
- Detail-oriented
- Team leadership & development
- Client relationships
- Customer support
- Effective relationship management
- Strong ethical standards
Languages
English
Afrikaans
Timeline
Sale Consultant & Representative
Forms and Labels Solutions (D Botha Consulting)
04.2021 - Current
Waiter
Bossa Social Cafe
10.2020 - 04.2021
Waiter
De Grendel Wine Estate and restaurant
07.2019 - 07.2020
Waiter
Bossa Social Cafe
07.2018 - 06.2019
Sale executive
RYO Coffee
01.2017 - 12.2017
Maître D’
Café Chameleon
11.2016 - 06.2018
Banqueting / FnB / Chef / Housekeeping assistant
Protea Hotel Durbanville
07.2016 - 09.2016
Banqueting assistant
Crystal Towers Hotel and Spa
05.2016 - 07.2016
Chef assistant
Crystal Towers Hotel and Spa
10.2015 - 12.2015
Server and barman
Sir Loin Grill and Deli
02.2015 - 06.2015
Client liaison officer
American Express Foreign Exchange
02.2014 - 01.2015
Waiter/Barista/Bartender
Cafe Chameleon
02.2012 - 12.2013
Marketing Management - N4,N5,N6
Northlink College
Hospitality Management - Year 1
The International Hotel School
Grade 12 - National Certificate
Tygerberg High School