Dynamic Dispatch & Logistic Manager at Rand Agri, adept in project management and team leadership. Successfully enhanced operational efficiency through strategic planning and effective inventory management. Recognized for resolving customer issues promptly, fostering strong relationships, and delivering insightful reports that informed key decisions. Committed to driving performance and maintaining high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dispatch & Logistic Manager
Rand Agri (RE GROUNDNUTS)
VILJOENSKROON
07.2014 - Current
Coordinated team schedules to ensure efficient workflow and coverage.
Assisted in project planning by gathering necessary resources and materials.
Supported communication between departments to enhance collaboration and understanding.
Managed inventory records to maintain accurate stock levels and supplies.
Conducted research on industry trends to inform strategic decision-making processes.
Developed reports on project progress to keep stakeholders informed of developments.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Created monthly reports for senior management summarizing operational performance metrics.
Oversaw daily operations, maintaining efficiency and quality standards.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Senior Delivery Driver
Rand Agri (RE GROUNDNUTS)
VILJOENSKROON
07.2014 - Current
Maintained vehicle cleanliness and functionality through regular inspections and maintenance.
Communicated with customers to confirm delivery details and address concerns.
Loaded and unloaded products efficiently, following safety protocols strictly.
Coordinated with warehouse staff for accurate order fulfillment and inventory management.
Assisted in training new drivers on delivery processes and safety standards.
Ensured proper handling of hazardous materials during transport in accordance with safety protocols.
Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues that arose with deliveries.