Josephine Mchome
Dar Es Salaam
Summary
Committed Operations Officer skilled in increasing operational efficiency to achieve corporate goals. Detail-oriented with drive for effectively managing budgets and executing office administration tasks.
Overview
4
4
years of professional experience
Work History
Operations Officer
Silver insurance brokers Tanzania
Dar Es Salaam
01.2020 - 06.2024
- Assisted with the development of operational plans and procedures.
- Monitored and evaluated performance metrics to ensure operational objectives were met.
- Conducted research on new technologies, processes, and best practices to improve operations.
- Developed reports on operational data such as volume, cost, and quality of service provided.
- Identified potential risks associated with operations and implemented mitigation strategies accordingly.
Education
Bachelor of Science - Finance & Banking
Institute of Accountancy Arusha
10-2018
J.D. - Banking & Finance
Institute of Finance Management
Dar Es Salaam10-2014
Skills
- Resource Allocation
- Budget Management
- Strategic planning and execution
- Regulatory Compliance
- Facilities Management
- Operations Management
- Budget Control
- Team Leadership
- Process Improvements
Languages
English
First Language
Swahili
Advanced (C1)
C1
References
References available upon request.
Timeline
Operations Officer
Silver insurance brokers Tanzania
01.2020 - 06.2024
Bachelor of Science - Finance & Banking
Institute of Accountancy Arusha
J.D. - Banking & Finance
Institute of Finance Management