Summary
Overview
Work History
Education
Skills
Driver License
Personal Information
Disclaimer
Timeline
Generic

Josephinah Lebogang Nkwana

Front Desk Coordinator And Receptionist/Secretory
Kwamhlanga

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

8
8
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Receptionist

Nolanga Funeral Services
01.2020 - Current
  • Contract ended
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.

Cashier

Moloto Super Spar
01.2017 - 12.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

National Senior Certificate - Sepedi Home Language, English First Additional Language, Mathematical Literacy, Business Studies, Life Orientation, Geography, Tourism

King Makhsonke II Secondary School
Moloto
01.2016 - 12.2016

Skills

    Telephone skills

    File management

    Customer and client relations

    Time management

    Verbal and written communication

    Greeting and seating clients

    Office administration

    Appointment scheduling

    Document management

    Calendar management

    Schedule management

    Travel arrangements

    Business administration

    Reception desk management

    Customer service

    Problem-solving

Driver License

10(C1), None, Glasses/Contact lenses, Artificial limb

Personal Information

  • ID Number: 9606220397 082
  • Ethnicity: African
  • Health Status: Good
  • Criminal Record: None
  • Gender: Female
  • Nationality: South African

Disclaimer

I declare that all the information provided (including my attachment) is completed and correct to the best of my knowledge. I understand that any false information supplied could lead to my application being disqualified or may discharge if I am appointed.


REFERENCES WILL BE AVAILABLE UPON REQUEST....

Timeline

Receptionist

Nolanga Funeral Services
01.2020 - Current

Cashier

Moloto Super Spar
01.2017 - 12.2019

National Senior Certificate - Sepedi Home Language, English First Additional Language, Mathematical Literacy, Business Studies, Life Orientation, Geography, Tourism

King Makhsonke II Secondary School
01.2016 - 12.2016

Similar Profiles

CREATE PROFILE
Josephinah Lebogang NkwanaFront Desk Coordinator And Receptionist/Secretory