JOSEPH SIBANDA
Store Manager
Pretoria
Summary
Developed skills in fast-paced, customer-focused environment, emphasizing timely and efficient service. Adept at managing time, routes, and customer interactions with professionalism. Seeking to transition into new field, leveraging organizational and communication skills to make positive impact.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Take A Lot Delivery Partner
Take A Lot
03.2024 - Current
- Complied with all company policies and regulations while representing the brand professionally on the road.
- Participated in regular safety meetings to stay current on best practices for accident prevention while driving or handling cargo.
- Resolved customer issues promptly, resulting in increased loyalty and repeat business.
- Navigated challenging traffic conditions efficiently, ensuring timely arrivals at each destination.
- Loaded and unloaded packages with care, minimizing potential damage during transport.
- Contributed to an increase in on-time deliveries by consistently adhering to schedules and prioritizing tasks effectively.
STORE MANAGER
CROCS
03.2021 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
STORE MANAGER
SUPERGA STORE
06.2019 - 02.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
DATA CAPTURE, MUSIC
SLAM PRODUCTION
05.2018 - 04.2019
- CAPTURING AND PROCESSING NEW MUSIC FOR LIBRARY
- AND I ALSO PRODUCING MUSIC
STORE MANAGER
CREATIVITY/UNITED MERCHANTS
01.2013 - 08.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
ASSISTANT MANAGER
TEKKIE TOWN
05.2011 - 02.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
STORE MANAGER
MIX CLOTHING
01.2005 - 04.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
DJ 101, Music Production
Boston College/Soul Candi
02.2017 -
Matric - Tswana, English, Geography, Agriculture, History
Lapolongang High School
Mafikeng, NWSkills
Effective problem solving
Vehicle maintenance
Reliability and punctuality
Organizational growth
GPS navigation mastery
Safety consciousness
Professionalism and courtesy
Efficient driving techniques
Strong time management
Personal Information
- Date of Birth: 02/25/1981
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Driving License: CODE 8
Timeline
Take A Lot Delivery Partner
Take A Lot
03.2024 - Current
STORE MANAGER
CROCS
03.2021 - 06.2022
STORE MANAGER
SUPERGA STORE
06.2019 - 02.2021
DATA CAPTURE, MUSIC
SLAM PRODUCTION
05.2018 - 04.2019
DJ 101, Music Production
Boston College/Soul Candi
02.2017 -
STORE MANAGER
CREATIVITY/UNITED MERCHANTS
01.2013 - 08.2016
ASSISTANT MANAGER
TEKKIE TOWN
05.2011 - 02.2012
STORE MANAGER
MIX CLOTHING
01.2005 - 04.2011
Matric - Tswana, English, Geography, Agriculture, History
Lapolongang High School
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