Joseph Monyamane

• Define and enforce security architecture standards.
• Review new technology integrations for compliance and security alignment.
• Configure and maintain enterprise firewalls and Web Application Firewalls (WAF).
• Champion secure development lifecycle practices and conduct advanced application security assessments.
• Security Operations Leadership:
• Oversee and optimize tools, including SIEM, EDR, DLP, firewalls, and vulnerability management platforms.
• Establish operational playbooks and mentor junior engineers.
• Collaborate with outsourced SOC providers and manage SLAs and performance metrics.
• Integrate SOC services into the broader security operations framework.
• Incident Response & Threat Management:
• Lead major incident investigations, forensic analysis, and root cause determination.
• Act as escalation point for critical security events.
• Drive proactive threat hunting and advanced analytics initiatives.
• Vulnerability & Patch Management:
• Define and manage enterprise vulnerability management strategy.
• Deliver executive-level reporting on risk exposure and remediation progress.
• Implement zero-trust and privileged access management strategies.
• Compliance & Risk Advisory:
• Ensure alignment with ISO 27001, NIST CSF, CIS benchmarks, POPIA, GDPR, and FSCA.
• Lead technical audits, penetration testing engagements, and red/blue team exercises.
• Provide authoritative guidance on risk mitigation strategies.
• Executive Reporting:
• Deliver strategic dashboards, risk metrics, and Board-level presentations.
• Identified areas in need of critical improvement and implemented strategies to achieve targets.
• Supported department leadership in implementing new policies, procedures and controls.
• Developed effective improvement plans in alignment with goals and specifications.
• Conducted regular reviews of operations and identified areas for improvement.

Implementation of perimeter and internal firewalls (physical and virtual)

• Work with information Security to ensure efficient policy implementations
• Identify, design and implement flexible, responsive, and secure technology services
• Participate in a formal incident rapid response process for high priority incidents
• Assist in planning, design, and installation of network segmentation firewall rules to support security architecture designs, strategies and compliance.
• Manage and monitor VPN connections to remote offices and VPN server allowing remote access to users via the Internet
• Configuration of network protection components (e.g., firewalls, Virtual Private Networks [VPNs], Network Intrusion Protection Systems (IPSs)
• Remediation of identified security vulnerabilities associated with network security infrastructure components.
• Established secure remote connectivity options for employees, enabling secure access while working remotely or traveling abroad.
• Managed company Bring Your Own Device program, on-boarding employee devices and verifying absence of inherent security threats.

• Provide design and expert technical support for network security solutions.
• Communicate with various stake holders on recommended principles for implementations
• Provide periodic network architecture design, configurations and security posture update.
• Validation of firewall configuration and analyzing of traffic through the firewall.
• Maintains continuous process improvement for security monitoring, security configuration standards and threat analysis.
• Configured, tested and maintained LAN/WAN components and connections.
• Built and improved network documentation and training procedures to lead successful team completing high-quality work.
• Mentored junior engineers on best practices in networking technologies, resulting in increased team efficiency and effectiveness.
• Streamlined troubleshooting processes by creating detailed documentation of network infrastructure, configurations, and topologies.
• Reduced downtime for essential systems by proactively identifying and resolving network issues.
• Architected high-availability networks incorporating redundancy at all levels for seamless failover during outages or maintenance events.
• Monitored network activities to quickly detect and resolve operational and security issues.
• Optimized network security with the implementation of firewalls, intrusion prevention systems, and access control mechanisms.
• Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.

• Provide technical guidance into system definition and solution design activities
• Deliver and end-to-end product architecture for enterprise product development.
• Investigate and research on evolving enterprise technologies and best practice for solution design.
• Guides business on possible service interruptions as a result of new solutions integration to the network.
• Provides constant update and advice to customers with regard to their proposed solution progress.
• Educated clients on the technical aspects of products, ensuring they had a clear understanding of functionality and benefits.
• Participated in industry events and conferences, representing company products while engaging potential customers.
• Generated detailed reports outlining client requirements and proposed solutions, providing valuable information for both sales and engineering teams.
• Enhanced client satisfaction by conducting thorough needs assessments and providing tailored product recommendations.
• Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
• Assisted sales teams in achieving revenue goals through strategic pre-sales activities and close collaboration.
• Managed the RFP/RFI response process, ensuring timely delivery of accurate and comprehensive proposals to prospective clients.
• Provided technical expertise and support during the sales process, increasing customer confidence in product capabilities.
• Developed strong relationships with clients, resulting in repeat business and a high level of customer retention.
• Contributed to product documentation and marketing materials by providing technical insights and addressing common customer questions or concerns.
• Presented technical presentations to clients to explain product features and benefits.

• Implementation of customer solutions across MTN Business cloud according to design specification.
• Making sure that all customer designs, Implementation And technical documentation is updated.
• Troubleshooting of various incidents as reported by personnel or informed by sylog.
• Guides business on possible products and technical feasibility during conceptual phase.
• Provide guidance and inputs during product and solutions testing phase.
• Assisted in the design and development of innovative technical solutions, resulting in increased profitability for the company.
• Inspected changes before client performed user acceptance testing.
• Developed customized solutions tailored to each client''s unique needs, boosting user experience while driving results-oriented outcomes.
• Continuously expanded knowledge base through professional development opportunities, staying up-to-date on industry trends and best practices related to implementation engineering.
• Served as primary point-of-contact for troubleshooting inquiries from both internal team members and clients.
• Managed multiple complex projects simultaneously, proving adept at prioritizing tasks to maximize time efficiency without sacrificing quality or attention to detail.
• Conducted thorough testing and validation of implemented solutions, ensuring optimal performance and minimizing potential issues.
• Reduced downtime and improved overall system performance by conducting regular maintenance checks and implementing necessary updates.
• Facilitated smooth transitions between legacy systems and newly-implemented technologies.
• Maintained clear communication channels between team members, fostering a collaborative work environment that encouraged innovation and problem-solving.

• Site audit and QA inspections to ensure correct build, alarm reporting and resolution.
• Optimization of mobile networks to meet daily performance KPIs.
• Capacity monitoring and design to ensure system and network meets GOS (grade of service) requirements.
• Attending to all reported network performance issues as reported by monitoring systems and by customers.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
• Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.

• Conducting new site surveys for expanding the radio and fibre optic transmission network.
• Implement network expansion based on continuous traffic report and analysis.
• Validating survey reports and coordinates with customers for proper use of LOS (line of site).
• Design for construction of new and removal or rearrangement of existing fibre optic, wireless and/or copper cables and conduits for Martis DXX solutions.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

• Implementation and configuration of access networks Including microwave and fibre.
• Quality assurance of all implementations to ensure company Standards are maintained.
• Ensuring As-Built reports and implementation documentation Is updated
• Coordinates with fellow engineers and technicians for rectifying problems and ensuring optimal performance of network
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.