José Periah
Hospitality
Durban
Summary
Hardworking Reservations Agent promoting more than eight years of expertise successfully handling tasks in fast-paced departments. A pleasant individual with experience promoting hotel amenities to guests and prioritizing tasks. A focused employee known for being an active contributor to great organizations.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Reservations Agent
Protea Hotel By Marriott Karridene Beach
Durban
2016.08 - Current
- Assisting in increasing hotel occupancy rates through proactive upselling of rooms, packages, and additional services.
- Ensuring seamless communication between front desk staff and reservations department for smooth guest check-in experiences.
- Providing outstanding customer service by addressing client inquiries and resolving issues professionally and courteously.
Retail Sales Assistant
Toys R Us
Durban
2014.09 - 2015.12
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Processed shipments efficiently upon arrival to ensure timely stocking of new merchandise on the floor.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Assisted management in loss prevention efforts by maintaining awareness of potential theft risks.
Education
National Senior Certificate
Umkomaas Secondary School
Durban 2008.01 - 2012.11
Human Resources Development
Berea Technical College
Durban 2013.02 - 2013.11
Skills
Cancellation processing
Timeline
Reservations Agent
Protea Hotel By Marriott Karridene Beach
2016.08 - Current
Retail Sales Assistant
Toys R Us
2014.09 - 2015.12
Human Resources Development
Berea Technical College
2013.02 - 2013.11
National Senior Certificate
Umkomaas Secondary School
2008.01 - 2012.11
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