Jordan Philippa Ellis
Assistant Food And Beverage Manager
Johannesburg,GP
Summary
Hardworking and persistent individual with strong leadership and communication skills. Experience excelling in team settings and deep understanding of various leadership styles and learning techniques. Passionate about working with people and creating memorable experiences, prioritizing the best interests and standards of the business. Ultimate goal is to travel the world and become a General Manager in the food and beverage industry.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Sales and Marketing agent
ATW Properties
8 2023 - 12.2023
- Established strategic partnerships with complementary businesses to expand network reach and enhance product offerings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales revenue by implementing targeted marketing strategies and fostering strong client relationships.
Front desk agent
The Fairway Hotel and golf resort
07.2022 - 09.2022
- Increased customer loyalty with exceptional communication skills and personalized service.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Housekeeper/Assistant supervisor
The Blueberry Hill Hotel
03.2022 - 05.2022
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Chef
The Indaba Hotel
10.2021 - 12.2021
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
Server/Bartender
Protea Hotel Mariott
05.2021 - 07.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Diploma - Hospitality management
International Hotel School Sandton
01.2021 - 01.2023
National Senior Certificate - bachelor's pass
Curro Krugersdorp High school
Skills
Banqueting and conferencing experience
Social event and food catering experience
Team Leadership
Sales Presentations
Strategic Planning
Team member motivation
Cross-functional team management
Time management abilities
Awards
- Awarded the position of prefect and head of well-being to the student body in High school.
- Received an award for most valued student at International Hotel school.
- Received an Academic bursary for 2 years at International Hotel school.
- Passed with international recognition with AHLEI and a Summa cum laude pass rate.
References
- Kassy Mulenga, Corporate, 078 864 5420
- Marlene Knoetze, Lecturer, 011 804 5533
- Simphiwe Jr Makapela, Corporate, 0742175475
Personal Information
- Gender: Female
- Nationality: South African
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Languages
English
Afrikaans
Upper intermediate (B2)
Timeline
Front desk agent
The Fairway Hotel and golf resort
07.2022 - 09.2022
Housekeeper/Assistant supervisor
The Blueberry Hill Hotel
03.2022 - 05.2022
Chef
The Indaba Hotel
10.2021 - 12.2021
Server/Bartender
Protea Hotel Mariott
05.2021 - 07.2021
Diploma - Hospitality management
International Hotel School Sandton
01.2021 - 01.2023
National Senior Certificate - bachelor's pass
Curro Krugersdorp High school
Sales and Marketing agent
ATW Properties
8 2023 - 12.2023