Detail-oriented and efficient Import Controller with extensive experience in managing comprehensive import processes within the logistics and supply chain sector. Expertise in ShipShape, strong proficiency in processing and monitoring import documentation, customs clearance, and ensuring SARS compliance. Proven ability to collaborate effectively with freight forwarders, shipping lines, and customs brokers to guarantee timely and cost-effective delivery of goods. Recognized for exceptional organizational skills and problem-solving capabilities, fostering strong relationships with internal teams and external stakeholders to optimize operations and enhance service delivery.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Import Controller
Spherical Logistics
11.2024 - Current
Processing and capturing import documentation on ShipShape.
Preparing clearing instructions and verifying SARS customs entries.
Monitoring shipments from origin to final delivery.
Calculating duties, VAT, and tariff codes to ensure compliance.
Liaising with freight forwarders, shipping lines, and customs brokers.
Tracking shipments and resolving delays or discrepancies.
Filing and maintaining accurate records of imports and invoices.
Handling correspondence related to imports and documentation queries.
Export Controller
Spherical Logistics
03.2023 - 10.2024
Preparing and verifying export documentation (invoices, packing lists, certificates of origin).
Coordinating with freight agents for bookings and shipping instructions.
Ensuring export shipments complied with SARS and international regulations.
Monitoring shipments until delivery was completed.
Communicating with clients and resolving export documentation queries.
Maintaining accurate export records for audits and compliance.
Liaising with clients on shipment status and delivery arrangements.
Updating systems with accurate export data.
Handling correspondence with shipping lines and customs officials.
Assisting management with reporting and compliance checks.
Bond Store Supervisor
Nu-World Holdings (Pty) Ltd
09.2019 - 02.2023
Supervise the pulling of stock, if required, pull the stock.
Supervise loading of delivery vehicles.
Packing stock for courier.
Monthly Stock Transfers from Head Office and filling in of waybills.
Offloading and checking all transfer stock / supplier deliveries are received and correct.
Reply to all emails.
Inspect and Maintain all delivery vehicles with drivers – tyres / maintenance / servicing etc.
Report any Damage to vans or any incident that occurred in the warehouse.
Making sure all stock is packed correctly and labelled with the correct code.
Keep the warehouse neat and orderly.
Help all customers that enter the warehouse.
Check delivery notes vs trip sheets when drivers return – hand all paperwork into admin office.
Monthly stock orders and ensuring that stock levels are maintained.
Quarterly stock take – this will be your responsibility to ensure that there is no stock losses.
Assisting and running the high end audio department in which we do all processing of invoices, pick and dispatch stock, handle customer queries and do stock take every three months.
Running the customer collections counter.
Weekly reports (count stock) on the Bond store.
Attending to SARS releases of required stock in Bond.
Working closely with all three Directors and Company Secretary with all work related to the Bond store.
When and if required to do so I also deliver stock to customers for the company as I have a PDP license.
For detailed job description see Position specification.
Senior Financial Advisor (Working Under Supervision)
OUTsurance Holdings
02.2017 - 07.2019
Being able to prospect for new clients through networking and Cold calling.
Effective communication with both internal stakeholders and clients.
Conduct a comprehensive risk evaluation for the client.
Providing solutions to clients by selling OUTsurance short term products aligned to the needs of the client.
Drafting, tracking and measurement of your personal business plan.
Providing on-going service and support to your individual client base (amendments, renewals, claims etc.).
Retention of existing business including renewal discussion in line with FAIS.
Developing internal/external relationships with clients.
Continuous building of your client base hence securing future income.
Keeping abreast with the commercial insurance market changes and developments.
Achieving/Exceeding targets consistently.
Providing feedback to line management when requested.
Attending all weekly and adhoc team meetings.
Working closely with internal stakeholders that is, underwriting/actuarial, claims as well as surveying.
Adhering to all quality standards and measures in place.
Education
Bachelor’s Degree - High School
Edenvale High School
01.2016
Skills
Strong organizational skills
Proficient in Microsoft Word, Excel, and Outlook
Proficient in Syspro 7 warehousing system
Proficient in verbal and written communication
Shipshape system expertise
Certification
Highest customer service Certificate.
References
REFERENCES AND CERTIFICATES AVAILABLE ON REQUEST
Timeline
Import Controller
Spherical Logistics
11.2024 - Current
Export Controller
Spherical Logistics
03.2023 - 10.2024
Bond Store Supervisor
Nu-World Holdings (Pty) Ltd
09.2019 - 02.2023
Senior Financial Advisor (Working Under Supervision)
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)