Summary
Overview
Work History
Education
Skills
Software
Accomplishments
References
Timeline
Generic

Jonothan Hen-Boisen

Digital Marketing And Content Creation Specialist
Nelspruit

Summary

Highly skilled media professional and Property Manager with proven track record in creating compelling content that resonates with diverse audiences. Known for producing high-quality multimedia content and effectively managing social media channels. Focused on collaborative efforts and adapting to dynamic environments to achieve impactful results.

Overview

19
19
years of professional experience
2
2
Languages

Work History

Property Manager

FamilyQuest
01.2020 - Current
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Developed a comprehensive house manual to provide clear instructions for guests during their stay.
  • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
  • Partnered with local tourism agencies to offer special packages designed specifically for Airbnb guests seeking unique experiences in the area.
  • Implemented an efficient system for managing reservations, payments, and financial records related to Airbnb hosting activities.
  • Maintained high occupancy rates through effective marketing strategies on various online platforms.
  • Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
  • Monitored guest reviews closely, addressing any concerns or areas of improvement promptly to maintain high ratings consistently across multiple platforms.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
  • Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.

Digital Content Creator

Mopani Pharmacy
08.2019 - 12.2019
  • Develop original content through social listening and independent sources.
  • Copy writing for newsletters
  • Online Blog posts
  • Professional Awareness Campaign Content
  • Social Media Marketing E-mail Newsletter compilation and distribution
  • Online Content Strategy implementation and creation
  • Photography of events, products and various in-store promotions Posted daily on 5 social media sites.
  • Utilized WordPress to upload content, images and pages. Conducted extensive research to provide factual statistics for articles, blogs and landing pages.
  • Identified appropriate marketing channels and target customers for campaigns. Wrote engaging and successful marketing, advertising and website copy.
  • Collaborated with product development team to effectively modernize and update promotions.
  • Coordinated with social media, public relations and other teams to execute product introductions.

Digital Content Creator

Lowveld Media (Caxton Publishers)
11.2016 - 08.2019
  • Adapted and repurposed print articles for digital platforms, ensuring online readability and engaging multimedia enhancements.
  • Produced a minimum of one online article daily, including weekends, with additional content created when print output was insufficient.
  • Managed scheduling and immediate sharing of all digital articles on official Facebook pages, ensuring consistent early-morning visibility.
  • Crafted SEO-optimized headlines and custom-written excerpts tailored for digital audiences without resorting to clickbait.
  • Maintained concise, mobile-friendly content structure with clear paragraphing and strong user navigation focus.
  • Integrated relevant internal links and high-quality visual media to enhance reader engagement and platform retention.
  • Selected and assigned appropriate categories and accurate metadata, including tags and captions, to boost content discoverability.
  • Responded rapidly to breaking news during office hours, writing and publishing immediate updates with all essential details.
  • Coordinated live coverage by supplying multimedia content to editorial teams via WhatsApp when on-site for extended periods.
  • Ensured real-time updates to developing stories as new information became available or corrections were needed.
  • Independently managed weekend digital publishing duties, including uploading breaking news stories and homepage slider placement.
  • Verified access to internet and devices, and coordinated with sub-editors to maintain seamless weekend operations.
  • Proactively shared articles on Facebook and in targeted local community groups to maximize digital reach and audience interaction.
  • Covered local events by gathering additional photos and videos specifically for digital content beyond print requirements.
  • Promoted audience engagement by interacting with readers on social platforms, fostering community trust and feedback.
  • Tailored messaging tone and style to suit both editorial content and advertiser goals, ensuring relevance and resonance with target demographics.
  • Wrote, edited, and presented advertising copy for digital, print, and broadcast, in collaboration with sales and creative teams.
  • Conducted product research and client interviews to identify key messaging points for effective advertising campaigns.
  • Captured and edited product visuals and videos for digital use using professional photo and video editing tools.
  • Managed digital uploads of multimedia content to online storefronts and monitored site performance for SEO optimization.
  • Participated in online forums and professional communities to stay current on digital publishing, media trends, and cybersecurity issues.

Editor

Expats In Uganda/Lynx Media
01.2015 - 11.2016
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
  • Translated complex concepts and data into compelling visuals for media outreach.
  • Formatted text and graphics for blog posts, newsletters and other materials.
  • Generated new ideas with limited direction and varied internal client needs.
  • Generated computer graphics and page-layout software, graphic elements and photography.
  • Collaborated with engineering on various web, mobile and tablet application interfaces.
  • Designed proposal covers and spines.
  • Coordinated translation of labels and sales materials.
  • Carefully proofread labels and sales materials prior to printing.
  • Designed art and copy layouts for direct mail advertising material.
  • Designed user interface, tools and web pages to meet branding guidelines and web best practices.
  • Arranged and conducted interviews with individuals knowledgeable about each story's subject matter.
  • Edited, toned, captioned and uploaded photographs for news publications.
  • Photographed high-quality images for both print and Internet distribution.
  • Used site analytics and metrics to define and monitor success.
  • Informed department of current interaction design patterns and trends.
  • Gathered and synthesized business requirements and input from customers, stakeholders, business architects and engineers.
  • Translated established creative direction into conceptual ideas.
  • Identified and eliminated website bugs to improve user experience.
  • Updated digital media with snappy, timely content.
  • Wrote and edited long- and short-form copy for blogs, websites, social media, presentations, training materials and more.
  • Built user interface, data visualizations and designed overall user experience, resulting in 20% increase in sales.
  • Completely updated and redesigned user experience for Expats In Uganda Guide company website.

Web Developer

Premier Safaris
11.2012 - 01.2015
  • Conceptualized, planned and executed original designs for wide range of website properties.
  • Used site analytics and metrics to define and monitor success.
  • Used and contributed to style guides and other design documentation to maintain coherent information and interaction design patterns.
  • Gathered and synthesized business requirements and input from customers, stakeholders, business architects and engineers.
  • Translated established creative direction into conceptual ideas.
  • Completely updated and redesigned user experience for Premier company website.
  • Worked with Marketing Manager to determine strategy and design for annual marketing campaigns.
  • Generated computer graphics and page-layout software, graphic elements and photography.
  • Collaborated with engineering on various web, mobile and tablet application interfaces.
  • Designed advertisements, tradeshow banners and signage from concept through completion.
  • Designed user interface, tools and web pages to meet branding guidelines and web best practices.
  • Researched current and emerging art and graphic design technologies.
  • Video editing for tour operators advertising new packages.
  • Built and styled [3 new mobile-friendly websites, transitioning legacy presentations to simultaneous mobile-friendly versions.

Assistant Manager

Lockpick Laeveldbou
07.2010 - 11.2012
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Reported to district manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching charge-backs, discrepancies and reconciliations.
  • Improved timely paying of bills by developing flexible payment plans for suppliers.
  • Mentored 5-member sales team in applying effective sales techniques and delivering top-notch customer service.

Stock And Logistics Controller

Coricraft
10.2009 - 07.2010
  • Gathered, logged and monitored all shipping data.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Managed shipment schedules to maximize productivity and cut costs.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Prioritized order security, accuracy and on-time pickup and delivery.
  • Prepared documents for shipment claims submissions.
  • E-mailed suppliers, carriers and customers with shipping updates.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Created visual marketing and styled window displays.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Completed stock orders and managed inventory levels.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Partnered with 4 sales representatives and managers to coordinate delivery and merchandising schedule.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.

Trainee Manager

Lockpick
01.2007 - 10.2009
  • Developed and rolled out new policies.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Reported to the district manager regarding all store and staff issues.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Calibrated and monitored devices following installation.
  • Installed machinery, equipment and new and replacement parts.
  • Transferred tools, parts, equipment and supplies to and from work stations.
  • Followed a routine maintenance checklist.
  • Instructed team members on maintenance policies and procedures.
  • Maintained shop, company equipment and inventory.
  • Completed daily inventories of supplies and equipment.
  • Followed up on all outstanding service requests.

Education

Diploma - Digital Marketing

Accenture
04.2001 -

Diploma/Vocational Certificate -

Various
04.2001 -

Diploma - Social Media Marketing

SoMe Academy
04.2001 -

High School Diploma -

Hoërskool Bergvlam
Nelspruit
04.2001 -

Skills

Search engine optimization

Google analytics

Video marketing

Online reputation management

Marketing automation

Social media marketing

Digital marketing

Office and staff streamlining

Microsoft office proficiency

Property management

Booking management

Guest relations management

Software

Nightsbridge

Pastel Accounting

Audacity

Wordpress

Microsoft Suite

Cyberlink Director Suite

Adobe Photoshop

Accomplishments

2017 – Roan Systems Webbie Awards Winner

2018 – Winner Best Written and Designed Advertorial – Caxton Excellence Awards

2019 – Winner Best Written and Designed Advertorial – Caxton Excellence Awards

References

EcoTraining

Corné Schalkwyk - 067 934 8358

Expats In Uganda

Grace Atuhaire - +256 77 409 863

Lowveld Media

Wendi Roux - 076 584 9881

Lizelle Francis - 072 188 3258

Carlette Alberts - 079 800 6518

Colletha Noppé - 082 745 2387

Timeline

Property Manager

FamilyQuest
01.2020 - Current

Digital Content Creator

Mopani Pharmacy
08.2019 - 12.2019

Digital Content Creator

Lowveld Media (Caxton Publishers)
11.2016 - 08.2019

Editor

Expats In Uganda/Lynx Media
01.2015 - 11.2016

Web Developer

Premier Safaris
11.2012 - 01.2015

Assistant Manager

Lockpick Laeveldbou
07.2010 - 11.2012

Stock And Logistics Controller

Coricraft
10.2009 - 07.2010

Trainee Manager

Lockpick
01.2007 - 10.2009

Diploma - Digital Marketing

Accenture
04.2001 -

Diploma/Vocational Certificate -

Various
04.2001 -

Diploma - Social Media Marketing

SoMe Academy
04.2001 -

High School Diploma -

Hoërskool Bergvlam
04.2001 -

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Jonothan Hen-BoisenDigital Marketing And Content Creation Specialist