Joni-Celeste' Henrico
Pretoria
Summary
Enthusiastic and resourceful native English speaker, passionate about literature and linguistics. Curious by nature and driven by a longing for enhanced comprehension, I am dedicated to continuous learning and self-improvement. Open-minded, adaptable and well-travelled, allowing for cultural sensitivity and cross-cultural communication. Known for my curiosity, creativity, and keen attention to detail, I am seeking an engaging role where I can bring my versatile skillset and strong work ethic to positively impact the development of the new generation. Excited to apply my extensive knowledge and experience while eagerly learning new skills in an educational setting. “When one teaches, two learn.” – Robert Heinlein
Overview
9
9
years of professional experience
Work History
Travel Agent
Pentravel
03.2023 - Current
- Construct clear customer profiles by conducting elaborate consultations to determine customer needs, preferences, and budget constraints.
- Cooperate and build good rapport with clients by establishing a deep understanding of client needs by asking relevant and engaging questions. Listen actively, in order to provide relevant information and brochures. Follow-up with subsequent questions and offer advice or recommendations where applicable.
- Foster a connection rooted in trust by establishing and nurturing strong client relationships through engaging dialogue, tailored advice, and timely follow-ups.
- Manage end-to-end travel bookings and financial transactions, ensuring timely arrangements, payments, and delivery of itineraries, while resolving any travel-related issues promptly.
- Keeping up to date with industry trends and destination updates in order to provide clients with relevant and valuable advice on visa requirements, travel restrictions, health and safety, cultures, local customs, weather, tourist attractions and activities.
Marketing Manager / Registered Property Practitioner
Jacaranda City Properties
07.2021 - 03.2023
- Conducted market research to identify industry trends and challenges, implementing creative solutions to optimize brand visibility and engagement.
- Developed and executed social media, email marketing campaigns, and customer engagement strategies, ensuring effective communication with stakeholders.
- Managed property sales, valuations, rental operations, and legal compliance, utilizing Microsoft 365, Canva, Adobe Lightroom, SAGE Accounting, and property management software.
Candidate Legal Practitioner
Boshoff Inc.
01.2020 - 07.2021
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Ensured precise and punctual execution of client directives through clear communication and meticulous adherence to legal procedures.
- Directly engaged with clients, stakeholders, and authorities in consultations, mediation meetings, and court proceedings to advocate for client interests.
- Drafted legal opinions, pleadings, notices and other legal proceedings; legal advice and client reports; contracts, addendums and other legal documentation.
Legal Counselor
University of Pretoria Law Clinic
02.2019 - 11.2019
- Led initiatives to develop pro-bono solutions, enhancing access to professional legal services for underserved populations.
- Conducted comprehensive client consultations to accurately assess legal issues and determine strategic paths forward.
- Conducted extensive research on relevant legislation, legal literature, and case studies to craft informed legal opinions and actionable plans, ensuring effective representation and advocacy, whilst promoting efficient alternative dispute resolution.
- Prepared and drafted pleadings, notices, and other legal proceedings; client reports; contracts, addendums, and other legal documentation.
- Fostered a culture of collaboration within the organization to enhance team performance, aimed at efficiency, regularity and compliance within the legal framework.
Au Pair
Bianca Van Der Merwe
09.2015 - 01.2017
- Facilitated timely completion of homework and promoted organizational skills and engagement ensuring children's academic progress.
- Cultivated bilingual language proficiency by effectively communicating in both Afrikaans and English, creating a stimulating environment that nurtures language development.
- Maintained a safe and well-organized environment through regular risk assessments, contributing to a secure setting conducive to learning and growth.
- Implemented structured childcare activities to support educational and emotional development according to family guidelines, ensuring holistic care and development.
- Created and executed creative learning opportunities, including arts and crafts, storytelling, and interactive games, to enhance cognitive growth and social skills.
- Supported daily routines with a strong emphasis on safety and well-being, fostering a nurturing environment that promoted children's learning and personal growth.
Education
Tourism
Amadeus IT Group
Pretoria, South Africa04.2023
Level 5 TEFL / TESOL Diploma - Education
I-to-I TEFL
Online12.2021
Legal Practice Certificate - Law
University of Pretoria (UP)
Pretoria, South Africa11.2020
LexisConvey Property Transfers - Law
LexisNexis SA
Pretoria, South Africa02.2020
Bachelor of Laws (LLB) - Law
University of Pretoria (UP)
Pretoria, South Africa11.2019
Practical Legal Counsellor (PRR) - Law
University of Pretoria Law Clinic
Pretoria, South Africa11.2019
Skills
- Adaptability & flexibility
- Analytical thinking
- Approachable
- Collaborative
- Communication (written & oral)
- Computer & Microsoft Office Literacy
- Conflict resolution & problem solving
- Creative thinking & writing
- Cross-cultural communication
- Curiosity
- Detail-oriented
- Empathetic listener
- English fluency
- Highly organized
- Leadership
- Research (Qualitative & Quantitative)
- Translation
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
German
Beginner (A1)
Interests & Hobbies
- Geography
- Hiking
- Literature
- Language learning
- Photography
- Travel and tourism
References
References and supporting documentation will gladly be provided upon request.
Timeline
Travel Agent
Pentravel
03.2023 - Current
Marketing Manager / Registered Property Practitioner
Jacaranda City Properties
07.2021 - 03.2023
Candidate Legal Practitioner
Boshoff Inc.
01.2020 - 07.2021
Legal Counselor
University of Pretoria Law Clinic
02.2019 - 11.2019
Au Pair
Bianca Van Der Merwe
09.2015 - 01.2017
Tourism
Amadeus IT Group
Level 5 TEFL / TESOL Diploma - Education
I-to-I TEFL
Legal Practice Certificate - Law
University of Pretoria (UP)
LexisConvey Property Transfers - Law
LexisNexis SA
Bachelor of Laws (LLB) - Law
University of Pretoria (UP)
Practical Legal Counsellor (PRR) - Law
University of Pretoria Law Clinic
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