Hi, I’m
Jonathan Rosenberg
Medical Representative
Cape Town,WC
Summary
Dynamic and results-driven professional with a proven track record at Sandoz SA, excelling in client relationship building and sales expertise. Achieved significant customer satisfaction improvements and elevated brand reputation through effective communication and upselling strategies. Committed to continuous improvement and fostering teamwork to drive business growth.
Overview
2
Languages
Work History
Sandoz SA
Representative
Job overview
- Interacted with clients and customers to obtain and relay current details on offerings.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Surpassed performance goals by maintaining a strong work ethic.
- Elevated brand reputation by delivering superior support.
- Cultivated strong customer relationships and collaborated with team members to address inquiries.
- Increased team revenue by successfully upselling various offerings.
- Adhered to organizational policies to ensure a safe working environment.
- Provided valuable input resulting in new opportunities for growth and development.
- Worked alongside colleagues to meet monthly sales goals.
- Maintained database systems to track and analyze operational data.
Skills
Paperwork processing
Client relationship building
Needs analysis
Goal-oriented mindset
Performance improvement
Customer relations
Sales expertise
Performance tracking
Product promotions
Industry awareness
Up-selling strategies
Cross-functional team development
Business growth and retention
Systems and software expertise
CRM software expertise
Territory management
Market intelligence
Effective communication
Professionalism
Adaptability and flexibility
Self motivation
Teamwork and collaboration
Analytical thinking
Adaptability
Team collaboration
Analytical skills
Active listening
Excellent communication
Continuous improvement
Interpersonal skills
Process analysis
Teamwork
Sales strategies
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Nominated for overachiever three times
- Excellent interpersonal skills
Product knowledge
Advanced knowledge on the cardiovascular, anti-infective, central nervous system, anti-thrombotics, GIT .
Timeline
Representative
Sandoz SA