Jonas Lehutso
Technical Support Technician / Asap Picker
Johannesburg
Summary
Reliable operations support professional with experience in merchandising, stock handling, and customer service. Known for efficient pacing, heavy lifting, and accurate work in busy environments.
Adaptable early-career professional with a background in technical support, merchandising, and front-line operations. Skilled in troubleshooting, stock accuracy, and team support. Focused on smooth workflows, reliable service, and consistent performance under pressure.
Overview
9
9
years of professional experience
Work History
Asap Runner
Pick N Pay
07.2025 - Current
- Replenished shelves and displays with stock from storeroom, maintaining product availability and presentation standards.
- Collected items for departments, ensuring accurate delivery and timely floor support.
- Assisted with receiving, unpacking, and sorting merchandise for efficient stockroom organization.
- Checked product labels, prices, and expiry dates to support compliance and reduce errors.
- Picking Of Online Orders, Packing And Handing them to Drivers for Delivery
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
Marchandiser
BP Theta Petrol Station
12.2020 - 03.2022
- Replenished convenience shelves and chilled displays to maintain product availability and presentation standards.
- Rotated stock using FIFO method to prevent expiries and reduce wastage.
- Checked planograms and corrected shelf placement for accurate product visibility.
- Monitored stock levels and reported low inventory for timely replenishment.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
IT Technical Support Intern
Triple H Group
12.2019 - 12.2020
- Resolved hardware, software, and connectivity issues through ticketing workflows.
- Provisioned user accounts, password resets, and access permissions accurately.
- Documented recurring support issues to improve troubleshooting consistency.
- Installed and configured desktops, laptops, printers, and peripherals.
- Assisted users with Microsoft 365 applications and basic system navigation.
- Imaging And Asset Tagging Products both Field and Office Support
- Provided training for end-users on new software applications, promoting increased productivity through efficient use of technology tools.
- Created user accounts and assigned permissions.
Internet Cafe Operator
Landantech IT Solutions
03.2018 - 11.2019
- Monitored daily operational queues and escalated issues for timely resolution.
- Processed system updates and maintained accurate records across internal tracking tools.
- Coordinated support tasks with team members to keep workflows moving smoothly.
- Troubleshot routine technical problems and restored service continuity efficiently.
Education
National Senior Certificate - Business And Managerial Economics
R.W Fick Senior Secondary School
4 Muizenberg Ave, Bosmont, Randburg, 2093 04.2001 -
Skills
Customer service
Efficient pacing
Heavy lifting
Administrative tasks
Emergency response
Breathing techniques
Timeline
Asap Runner
Pick N Pay
07.2025 - Current
Marchandiser
BP Theta Petrol Station
12.2020 - 03.2022
IT Technical Support Intern
Triple H Group
12.2019 - 12.2020
Internet Cafe Operator
Landantech IT Solutions
03.2018 - 11.2019
National Senior Certificate - Business And Managerial Economics
R.W Fick Senior Secondary School
04.2001 -