Jonade Solomons
Cashier And Sales Assistant
Parow,WC
Summary
I have almost 2 years experience in retail and have learnt so much and I believe there is still much more to learn. Learning and development takes place everyday and I am a strong believer in upskilling myself, expanding my knowledge and experience to always better myself. I can proudly say that I am a hardworker some days are better than the others but customer service is and always will be key for any business to be successful.
I know with my skills I can apply and contribute to any business' success. I have always been supportive and a team player within our business. This is a fast paced retail environment from handling transactions to sharing product knowledge its all a passion I developed since I started in retail. I know this is not my final destination and looking forward to a successful journey ahead.
Overview
1
1
year of professional experience
Work History
Sales Assistant/Cashier
Pep Home
08.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Assisting with sending and collection of Paxi Parccels
- Ensuring cash drops/pickups are being done regularly
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Making sure the cashflow balance when cashing up at end of shift
- Respectfully treating each customer with passion and assist with the entire shopping journey from the minute they walk into the store until they exit the store
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Florida Senior Seconday School
Ravensmead, South Africa 04.2001 -
Skills
Complex Problem-solving
Processing payments
Display building
Visual merchandising
Sales expertise
Cash handling
Customer needs assessment
Goal oriented
Product merchandising
Relationship building
Customer relationship management
Accomplishments
- Awarded for the MOST Improved Player of the year 2018 u/16 at Tiervlei Football Club
- Awarded Player of the Year 2022 for Ravensmead Football Club
REFERENCES
Mr. Evertse
School Principal at Florida Senior Secondary School
021 931 8922
Mr. Apollis
President of Tiervlei Football Club
067 160 0041
Timeline
Sales Assistant/Cashier
Pep Home
08.2023 - Current
High School Diploma -
Florida Senior Seconday School
04.2001 -