JOHNSON KEKANA

SME Toolkit Business plan competition co-ordinator
Administer and coordinate the company’s Socio-Economic Development and Supplier Development programmes
Develop, design and produce electronic newsletters, digital communications and social media efforts relating to the SME Toolkit SA
Manage the SME Toolkit SA website, creating new content, update current content. Liaise with external contributors to the SME Toolkit.
Facilitate and coordinate the annual Business Plan Competition for aspiring entrepreneurs
Maintain the Mentor Database and mentor relationships
General departmental administration
Assist the Entrepreneurs Growth Centre with finance applications and enquiries

Coordinate and administer the company Tenants and Client surveys
Distribute and receive surveys back from the research house.
Assist with organizing marketing activities and events.
Brand management-Entrepreneur of the year Competition.
Assist with organizing of the (EOY) Entrepreneur Of the year Competition (Project Management)
Order marketing material for the organizations. (Marketing collateral)
Administer the preparation and distribution of Welcome Packs for New Clients.
Marketing administrative duties such as supplier liaison, payment processing and database maintenance.
Marketing strategy implementation and coordination of marketing campaigns for the Business Unit
Plan, co-ordinate and execute all events and functions for the Business Unit

• Managed multiple tasks and met time-sensitive deadlines.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Inspect the building premises regularly to identify, fix and report on and Health and Safety hazards.

Ensure compliance with statutory regulation with regards to Health and safety and fire compliance.

Manage maintenance crew and supply accurate reports as required by management.

Handle customer’s complaints.

Ensure that building maintenance is up to date within the prescribed turnaround time.

Ensure that the building is maintained in accordance to Absa standard as provided by the Corporate Real Estate Services.

Perform daily camera checks and report faulty camera.

Obtain quotes and invoices from suppliers for repairs or improvement.

Arrange Access to the cash centre premises in accordance with the end to end cash Centre policies and procedures.

Ensure quality administration by maintaining daily and monthly reports.

CCTV and access control is maintained.

Ensure that cleaners and security are scheduled for work.

Maintain the cash centre assets whenever they are removed and received.

Manage Shortages and surpluses and per agreed norm.

Process cheque payments and direct deposits.

Communicate with staff/members/customers regarding invoicing and payment of invoices.

Balance cash and transactions daily and declare shortages and surpluses.

Release deposits into customers account.

Quick, accurate, courteous and efficient customer service.

Maintain teller floats targets daily.

Accurate handling of cash deposits and payouts.

Adhere to all audit requirements.

Load student funds into students card.

Retrieve and compile tracer reports.

Compile daily transaction reports.

Deal with customer Queries.

Analyze and correcting of errors.

Handling of telephone queries.

Execute tasks as required by management.