JOHN PONTSHO TSHITE
Cashier
Lerome
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
stock taking and cashier
Sun Village Zanex Ltd
08.2019 - 12.2022
- Conducted meticulous stocktaking processes to ensure inventory accuracy, leading to improved order fulfillment rates.
- Processed customer transactions efficiently, enhancing the checkout experience and reducing wait times.
- Maintained organized stock levels and arranged merchandise displays, contributing to an inviting retail environment.
- Monitored and reported discrepancies in inventory records, facilitating timely adjustments and minimizing losses.
- Collaborated with team members to streamline inventory management processes, resulting in reduced stock discrepancies.
- Implemented a systematic approach to cash handling, ensuring accountability and accuracy in financial transactions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing customer satisfaction.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Stocked, tagged and displayed merchandise as required.
cleaner and merchandise
Sun village Zanex (PTY)
01.2016 - 08.2019
- Stocked shelves and merchandise displays efficiently, contributing to an improved shopping experience and product accessibility.
- Conducted regular inventory checks and reported discrepancies, which enhanced stock accuracy and reduced waste.
- Assisted in training new staff on cleaning protocols and merchandise handling, fostering a skilled and efficient team.
- Engaged with customers to address inquiries and maintain satisfaction, promoting a positive shopping atmosphere and repeat business.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Car wash attended
Sun village Zanex (PTY)
01.2012 - 12.2015
- Maintained cleanliness and organization of all car wash equipment, ensuring operational efficiency and customer satisfaction.
- Assisted customers with vehicle detailing services, enhancing their experience and promoting repeat business.
- Operated washing equipment and tools, adhering to safety protocols and minimizing operational downtime.
- Stocked and organized cleaning supplies, ensuring availability and readiness for efficient service delivery.
Education
Grade 12 - History And Geography
Raphurele High School
Rustenburg, South Africa 04.2001 -
Skills
Cash handling expertise
Retail product management
Hygiene and cleanliness professional
Team-oriented and self-sufficient
Comprehensive understanding
Effective time management
Strong written communication
Product restocking
Customer service excellence
Certification
National Senior Certificate
References
- Zenex Ltd Engen garage, 0145521295, suncityzenex@mweb.co.za
- Mc, Manager, 0826887911, Zenex Ltd Engen garage
- Patrick, Molobi, Manager, 0737064617, Zenex Ltd Engen garage
Interests
Learning, Growth, Explore
Timeline
stock taking and cashier
Sun Village Zanex Ltd
08.2019 - 12.2022
cleaner and merchandise
Sun village Zanex (PTY)
01.2016 - 08.2019
Car wash attended
Sun village Zanex (PTY)
01.2012 - 12.2015
Grade 12 - History And Geography
Raphurele High School
04.2001 -