Proficient with Apple iOS and Microsoft
Jan Barnard (Johnny) Martins
Sales
Johannesburg
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Language
Work History
Owner JBM Solutions
JBM Solutions
2021.02 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Established foundational processes for business operations.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Technical Sales and Installations
Safestop Gauteng
2014.09 - 2021.02
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Recommended and explained features and costs to help customers make educated buying decisions.
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Assisted marketing team in developing collateral materials that highlighted key product features and benefits to attract potential buyers.
- Conducted market research to identify customer needs and preferences.
- Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations.
- Collaborated with customers and asked questions to assess needs and budgets.
- Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.
- Leveraged excellent communication skills when presenting complex technical information to non-technical audiences.
- Consistently surpassed sales targets through strategic account planning and effective time management.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Worked closely with support teams to coordinate timely deliveries of products while minimizing backorders or delays.
- Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Continuously improved personal knowledge of evolving technologies through self-directed learning initiatives.
- Attended product-related technical shows and other activities to represent company products and services.
- Drove team revenue totals by bringing in top sales numbers.
- Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Secured high-value contracts with targeted customer presentations tailored to their specific needs.
- Generated qualified leads through targeted prospecting strategies such as cold calling and email campaigns.
- Negotiated favorable contract terms with suppliers, reducing costs without compromising quality or delivery timelines.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Researched potential clients and markets to prepare for appointments.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Demonstrated products and specific features at customer locations and special events.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Reconciled billing discrepancies with regulatory agencies and finance department.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Used consultative sales approach to understand and meet customer needs.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Serviced existing accounts on regular basis to maximize revenue.
- Scheduled, updated and maintained product preparations and customer promotions.
- Proactively managed client correspondence and recorded tracking and communications.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Teritory Sales Manager
Vox Telecom
2009.10 - 2014.08
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Increased sales revenue by developing and implementing strategic territory plans.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Established strong relationships with key clients, boosting customer retention rates.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Increased division profits with strategic territory expansion and acquisition of new customers.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Spearheaded innovative initiatives aimed at enhancing business growth; worked closely with stakeholders in formulating strategies for lead generation.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth.
- Drove team revenue totals by bringing in top sales numbers.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Carefully analyzed data to determine most effective sales strategies.
- Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to end customers.
- Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Enhanced overall market share within assigned region by strategically expanding product range offered.
- Developed annual territory budget forecasts, ensuring effective resource allocation to maximize profit potential.
- Established and maintained accounts, expanding territory by 85%.
- Streamlined internal processes by identifying inefficiencies and recommending improvements, saving time and resources for the team.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Tracked changing product lines to effectively meet dynamic market demands.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Researched competitor activity and used findings to develop sales growth strategies.
- Trained and mentored sales representatives in sales techniques and strategies.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Organized promotional events and interacted with community to increase sales volume.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Facilitated business by implementing practical networking techniques.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Product Manager
Comztek
2006.09 - 2009.02
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated design meetings and decisions with internal departments and teams.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Maintained positive vendor relations to build strong partnerships.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Prioritized roadmap in order to achieve product goals and metrics.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Liaised with clients to better understand business needs and current market landscape.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Spearheaded collaborative efforts to bring products to market.
- Monitored market trends and competitor performance to update promotional strategies.
- Analyzed metrics to measure product performance.
- Compiled product and customer data to generate informed profit projections.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Directed planning and budgeting efforts.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Boosted customer base penetration using creative promotional approaches.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Increased product adoption by developing and implementing effective marketing strategies.
- Consulted with buyers to determine projected demand for products and services.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Assessed costs and estimated production capabilities to evaluate economic viability.
- Conducted market research to identify new opportunities and target markets.
- Coordinated with design and media teams to develop high-quality creative assets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Continually maintained and improved company's reputation and positive image in markets served.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Wrote and distributed press releases to increase brand visibility.
- Devised content strategy to effectively engage target audiences.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Improved website visibility through development and implementation of SEO strategies.
- Optimized email campaigns to increase open and click-through rates.
Education
Electro Mechanical Engineering - Electromechanical Engineering Technologies
Vaal University of Technolog
Vereeniging, South AfricaHigh School Diploma -
Hoërskool Overvaal
Vereeniging11.1985
Skills
Business Management
Customer Relations
Client Service
Small business operations
Sales management
Verbal and written communication
Business Administration
Sales Leadership
Consulting
Partnership Development
Decision-Making
Problem-Solving
Self Motivation
Reliability
Customer Service
Team Leadership
Interpersonal Skills
Active Listening
Effective Communication
Product Development
Professionalism
Direct Sales
Client Account Management
Time Management
Customer Retention
Software
Interests
Sport
Timeline
Owner JBM Solutions
JBM Solutions
2021.02 - Current
Technical Sales and Installations
Safestop Gauteng
2014.09 - 2021.02
Teritory Sales Manager
Vox Telecom
2009.10 - 2014.08
Product Manager
Comztek
2006.09 - 2009.02
Electro Mechanical Engineering - Electromechanical Engineering Technologies
Vaal University of Technolog
High School Diploma -
Hoërskool Overvaal
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