JOHN HENRY WALSTRAND
GEORGE
Summary
Dynamic Project Coordinator and Sales Representative with a proven track record at RONAT NISSAN and SPS - SUPERIOR POWER SOLUTIONS. Excelled in identifying customer needs, boosting sales by strategic planning and effective negotiation. Skilled in mechanical engineering and verbal communication, consistently recognized for exceptional customer service and increasing profitability.
Overview
10
10
years of professional experience
Work History
Project Coordinator
SPS - SUPERIOR POWER SOLUTIONS
PRETORIA NOORD
08.2018 - Current
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Developed and maintained relationships with customers to ensure repeat business.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Researched competitors' products, prices, and sales techniques.
- Operated register, handled cash and processed credit card transactions.
- Prepared and delivered appropriate presentations on products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Maintained accurate records of all sales and prospecting activities.
- Developed key customer relationships to increase sales.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Posed as models for advertising, artistic creation and display of goods.
- Identified customer needs by asking questions and advising on best solutions.
- Collaborated with marketing team to create promotional materials for products and services.
- Negotiated deals and handled complaints or objections.
- Produced sales documents, finalized deals and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided technical support for customers using the company's products or services.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Managed daily operations within budget constraints while meeting deadlines.
- Maintained accurate records of daily production activities.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Ensured safety regulations were followed by all personnel in the production area.
- Identified needs of customers promptly and efficiently.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Sales Representative
RONAT NISSAN
MOSSEL-BAY
09.2014 - 12.2017
- Developed and maintained relationships with customers to ensure repeat business.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Performed market research to identify potential sales opportunities.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Reset store displays for special events and seasonal merchandise changes.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Replenished and arranged items to maintain appearance.
- Reviewed monthly performance against targets set by management team.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Analyzed market trends to identify potential sales opportunities.
- Generated new sales leads through cold calling and networking activities.
- Operated register, handled cash and processed credit card transactions.
- Identified customer needs by asking questions and advising on best solutions.
- Negotiated deals and handled complaints or objections.
Education
High School Diploma -
KESTEL HIGH SCHOOL
KESTELSome College (No Degree) - SALES TECHNIQUES, PROSPECTING
NISSAN SA
CAPE TOWNSkills
- Quote preparation
- Performance monitoring
- Renovation and alteration
- Painting
- Tailing
- Welding, building trailers as a side venture for extra income
- Good knowledge of power tools and hand tools
- Knowledge of mechanical engineering, diesel, and petrol
- Irrigation setup and pump systems
- Decision-making
- Cost control
- Negotiations
- Verbal and written communication
- Problem-solving
- Strategic planning
Affiliations
- I am a hardworking individual who prides myself on punctuality and precision
- I can work as part of a team or as an individual equally effectively, and I can use my own initiative
- I am not afraid of new challenges, and I rise up to any occasion presented. I have good communication skills, and I tend to get along easily with people in different situations
Languages
Afrikaans
First Language
Timeline
Project Coordinator
SPS - SUPERIOR POWER SOLUTIONS
08.2018 - Current
Sales Representative
RONAT NISSAN
09.2014 - 12.2017
High School Diploma -
KESTEL HIGH SCHOOL
Some College (No Degree) - SALES TECHNIQUES, PROSPECTING
NISSAN SA
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