Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Additional Information
Certification
Timeline
Generic

John Mwanza

Johannesburg

Summary

Highly motivated and enthusiastic individual with superb leadership and communication skills seeking a position where I can make a positive impact. Known for easily cultivating trusting and productive relationships with students, teachers, and administration, I excel in maintaining a disciplined school culture with high academic and behavioral standards. As a dedicated and responsive volunteer, I have demonstrated skills in community management, behavior modification, and providing individualized support.

I am comfortable working with individuals of diverse skill levels to promote learning and enhance skill success. By serving as a role model and employing a growth mindset, I aim to develop young minds and inspire a genuine love for learning. With a strong work ethic, adaptability, and exceptional interpersonal skills, I am a highly motivated employee who thrives on new challenges.

Self-driven and capable of working effectively without constant supervision, I am adept at quickly mastering new skills. If you are seeking a passionate team member who can contribute to a positive and productive work environment, I am confident that my qualifications and dedication will make a valuable addition to your team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Volunteer Coordinator

Community Engagement (CE)
Johannesburg, South Africa
03.2023 - Current
  • Connected individuals with relevant community resources and coordinated referrals.
  • Performed assessments to determine individual limitations and strengths.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Prepared students for self-management and decision-making responsibilities.

Volunteer Coordinator

University of Johannesburg Congolese Society (UJSC)
Johannesburg
05.2022 - Current
  • Guided students through transition to independent living within community.
  • Interviewed potential students, collecting personal information to determine eligibility for social assistance.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Collaborated with social workers to support students.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

CALL CENTER AGENT

My Life holdings
Johannesburg, South Africa
03.2022 - 12.2023
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

BBA - Logistics Management

University of Johannesburg (UJ)
Johannesburg
03.2021

Skills

  • Active Listening
  • Correspondence Management
  • Analytical Thinking
  • Document Management
  • Program Coordination
  • Team Building

Languages

French
First Language
English
Advanced
C1

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Developed relationships with 25 new students and typically exceeded trust.

Additional Information

  • Reference available on request

Certification

  • Project Management (PM)
  • Certified Africa Insight and Industrial Revolution 4IR
  • Graphic Design

Timeline

Volunteer Coordinator

Community Engagement (CE)
03.2023 - Current

Volunteer Coordinator

University of Johannesburg Congolese Society (UJSC)
05.2022 - Current

CALL CENTER AGENT

My Life holdings
03.2022 - 12.2023

BBA - Logistics Management

University of Johannesburg (UJ)
John Mwanza