Jevonn Mauritz

Merchandising and Sales:

Setting up displays, creating visually appealing arrangements, and ensuring products are fresh, priced correctly, and meet customer demand.

• Inventory Management:Ordering, receiving, and stocking floral products, maintaining optimal conditions for preservation, and managing inventory levels accurately according to Indeed.
• Staff Supervision:Training, mentoring, and supervising floral staff, ensuring high standards of product quality and customer service.
• Customer Service:Interacting with customers, providing assistance, and resolving any issues or complaints.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Creating quotations for floral arrangements
• Selling variety of flowers and décor to clients
• Advising clients on flower designs and accessories
• Liaising with other florists or coordinators in connection with wedding floral arrangements and décor

• Selling corporate and individual travel solutions to clients
• Which includes hotel accommodation, car rentals and business or holiday needs
• I did not renew my contract

• Submitting of sales reports daily; weekly and monthly
• Submitting of quality assurance report weekly and monthly
• Submitting of leads report on a daily basis
• Conversion rate report on a daily basis
• NTU report on a weekly basis
• Submitting of a recycle leads report on a daily basis
• Daily meetings regarding sales targets
• Liaising of product problems
• Liaising of client database on a daily basis
• Discussing of new products
• Discussing of field market related issues
• Interviewing employees for various departments
• Conducting disciplinary hearings of employees
• Liaising with external IT company regarding the phone line as well as our database
• Making sure that all it equipment is operational on a daily basis
• Monitoring of agents daily attendance
• Morning call center meetings for the days target and motivational meetings
• Systems training
• Team of 60 to 70 sales agents
• Sales training (objection handling and of new products)
• Individual coaching on a daily basis
• Left company due to personal reasons

• Monitoring of sales target per agent daily; weekly and monthly
• Capturing of leads in to database
• Monitoring dialing time per agent on a hourly basis
• Check if client's details are captured correct into the system
• Coaching on quality assurance
• Monitoring of agents daily attendance
• Monitoring of the database on a hourly basis (to insure that agents don't burn the leads)
• Systems training
• Individual coaching on a daily basis
• Sales training (objection handling and of new products)
• Coaching on quality assurance
• Running of daily incentives in the call center

• Selling various products on behalf of banks (accidental covers, funeral policies & life assurance)
• Data capturing. Filling in daily stats and capturing
• General administrative duties
• Capturing queries on the in-house systems

• Selling various products on behalf of banks (accidental covers, funeral policies & life assurance)
• Data capturing. Filling in daily stats and capturing
• General administrative duties
• Capturing queries on the in-house systems
• Following up with documents posted to clients
• Be in contact with various departments in connection with claims and policies
• Left work because I moved to Johannesburg

• Selling various products on behalf of banks (accidental covers, funeral policies & life assurance)
• Data capturing. Filling in daily stats and capturing
• General administrative duties
• Capturing queries on the in-house systems
• Following up with documents posted to clients

• Selling various products on behalf of banks (accidental covers, funeral policies & life assurance)
• Data capturing. Filling in daily stats and capturing
• General administrative duties
• Capturing queries on the in-house systems
• Following up with documents posted to clients

• Sold flowers in Trafalgar square