JOHANNES TSHEPO MADISENG
TECHNICIAN
EMALAHLENI
Summary
Dedicated Automotive Specialist with a strong emphasis on diagnostics, repair, and exceptional customer service. Proven track record of delivering results through effective teamwork and adaptability to evolving industry demands. Expertise in technical troubleshooting, parts management, and client communication ensures optimal vehicle performance and high levels of customer satisfaction. Recognized for reliability and a results-driven approach that consistently meets and exceeds expectations.
Overview
22
22
years of professional experience
2
2
Certifications
1
1
Language
Work History
TECHNICAL ADVISER
SAPS
11.2010 - Current
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged.
- Completed troubleshooting and diagnostics on company resources.
- Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
AUTO ELECTRICIAN ASSISTANT
AA
06.2004 - 06.2005
- Tested wiring for issues and removed faulty sections.
- Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
- Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
- Tested starters, door controls and generators for proper functioning.
- Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.
TRADE HAND
AUTOPAX BUS SERVICES
12.2003 - 05.2004
- Maintained accurate service records for each client vehicle, facilitating clear communication between mechanics and customers regarding repair history and future maintenance needs.
- Ensured timely completion of repairs by prioritizing tasks based on project timelines and customer needs.
- Cleaned shop, stored new supplies and put away tools to maintain organized work area.
- Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
- Repaired lighting, brake and hydraulic systems adjacent to diesel engines.
- Completed minor repairs and basic upkeep work with minimal supervision.
Education
National Certificate - Policing
PRETORIA WEST POLICING COLLEGE
PRETORIA01-2008
N6 - Mechanical Engineering (Diesel Mechanic)
TSHWANE SOUTH COLLEGE
Pretoria, South Africa01-2001
N2 - Mechanical Engineering (Diesel Mechanic)
TSHWANE SOUTH COLLEGE
PRETORIA01-2000
High School - Grade 12
MOLAPALAMA SECONDARY SCHOOL
MPUMALANGA01-1999
Skills
Engine repair
Brake systems
Suspension systems
Vehicle inspection
Automotive electronics
Steering systems
Parts ordering
Automotive diagnostics
Fuel systems
Service scheduling
Diesel engines
Preventative maintenance
Additional Information
I CAN SPEAK ENGLISH,AFRIKAANS ,ISIZULU,SEPEDI AND SETSWANA
Certification
BASIC POLICE TRAINING: 2005
Timeline
TECHNICAL ADVISER
SAPS
11.2010 - Current
AUTO ELECTRICIAN ASSISTANT
AA
06.2004 - 06.2005
TRADE HAND
AUTOPAX BUS SERVICES
12.2003 - 05.2004
National Certificate - Policing
PRETORIA WEST POLICING COLLEGE
N6 - Mechanical Engineering (Diesel Mechanic)
TSHWANE SOUTH COLLEGE
N2 - Mechanical Engineering (Diesel Mechanic)
TSHWANE SOUTH COLLEGE
High School - Grade 12
MOLAPALAMA SECONDARY SCHOOL