Johannes Adolph Van Niekerk
Senior Sales Executive And Product Speciliast
Gauteng
Summary
Insightful Senior Sales Executive and Product Specialist committed to delivering exceptional customer service and helping customers select best choices. Consistently remains in compliance with company guidelines. Reliable, punctual and works cooperatively as part of team. Resilient Product Specialist with 17 years of experience working in customer service. Adept in giving demonstrations and aiding brand's awareness. Outstanding presentation and communication skills. Personable and dedicated Customer Service Representative with extensive experience in sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Senior Sales Executive
Hot Tools
08.2008 - Current
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Conducted thorough market research to identify emerging trends, enabling proactive adjustments to sales strategies as needed.
- Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Coordinated participation in trade shows and conferences aimed at increasing brand awareness among potential clients and industry peers alike.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Facilitated regular team meetings focused on goal-setting, progress updates, and strategy refinement for continuous improvement efforts.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Contributed to team objectives in fast-paced environment.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Suggested specific products to meet customer needs.
- Instructed customers in product operations and customizations.
- Provided samples, coupons or brochures to persuade prospective customers to purchase products.
- Maintained positive working relationship with fellow staff and management.
Internet Sales Manager
SAFTEC
05.2006 - 08.2008
- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
- Responded to internet inquiries and phone calls in timely matter.
- Trained sales staff on company procedures and salesmanship.
- Provided superior and individualized customer service.
- Increased sales and customer satisfaction through personalized servicing.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Hoerskool Elsburg
Elsburg, South Africa 04.2001 -
Skills
Timeline
Senior Sales Executive
Hot Tools
08.2008 - Current
Internet Sales Manager
SAFTEC
05.2006 - 08.2008
High School Diploma -
Hoerskool Elsburg
04.2001 -
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