Johannes Mabelane
Warehouse Supervisor
Johannesburg
Summary
Dynamic Supervisor with a proven track record at EPX Courier Service, excelling in operations management and staff development. Leveraged strong problem-solving abilities to enhance customer satisfaction and foster team collaboration, resulting in improved workflow efficiency. Committed to strategic planning and quality control, driving continuous process improvement and employee motivation.
Overview
1
1
Certification
2
2
Languages
Work History
Supervisor
EPX COURIER SERVICE
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
No Degree -
Hluziqondo High School
KwaggafonteinSkills
Staff management
Operations management
Process improvement
Strategic planning
Staff discipline
Decision-making
Customer service
Employee motivation
Team building
Training and mentoring
Staff development
Attention to detail
Relationship building
Complex Problem-solving
Processes and procedures
Process monitoring and improvement
Software experience
Verbal and written communication
Performance management
Documentation and reporting
Workflow management
Quality control
Coaching and mentoring
Staff education
Teamwork and collaboration
Time management
Computer skills
Problem-solving
Self motivation
Problem-solving abilities
Multitasking
MS office
Adaptability and flexibility
Certification
Service
Timeline
Service
11-2012
Supervisor
EPX COURIER SERVICE
No Degree -
Hluziqondo High School