Johannes Bongani Masilela
RSS Team Leader
Clayville Ext 45
Summary
Experienced team leader directing workgroups, developing strategies, providing training, setting goals, and obtaining team feedback. Possesses excellent interpersonal and communication skills with a big picture focus on effectively communicating goals and vision for success. Skilled problem solver, networker, and consensus builder dedicated to driving team performance and achieving organizational objectives.
Overview
14
14
years of professional experience
23
23
years of post-secondary education
4
4
Certifications
Work History
Team Leader
Sanral
11.2017 - Current
- Working as part of a team and responsible for work assignments/rotations.
- Supervising day to day activities of the team.
- Ensuring all records are completed accurately.
- Managing the team and individual performance.
- Doing daily, weekly and monthly report.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Verification and Repair Officer
ETC trading as KTC-ZA
05.2021 - 10.2025
- Implementation, maintenance and improvement of the management system.
- Ensuring the effectiveness of verification or body activities.
- Conducting of internal audits and planning verification.
- Responsible for reporting, reviewing and authorization of certificates of repair and reporting of repair results.
Technician
02.2012 - 11.2017
- Gantry installation
- Framework inspection
- Software installation
- Functional test
- Documentation
- Corrective maintenance
- Preventative maintenance
Education
Bachelor of Arts - LAW
UNISA
04.2001 - 05.2024
Skills
Monitoring performance
Certification
Assessor
Timeline
Verification and Repair Officer
ETC trading as KTC-ZA
05.2021 - 10.2025
Assessor
06-2018
Team Leader
Sanral
11.2017 - Current
ITIL
05-2017
N+
07-2014
Technician
02.2012 - 11.2017
A+
10-2011
Bachelor of Arts - LAW
UNISA
04.2001 - 05.2024
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