Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johanne Samuel

CEO/ Business Administrator
Amanzintoti

Summary

Driven business leader with a proven track record in business development and customer relations, notably at Jo El Truck Repairs(PTY)Ltd. Excelled in financial management and fostering strong customer relationships, achieving significant market expansion. Skilled in staff management and project execution, consistently delivering results that exceed expectations. Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

Business Owner

Jo El Truck Repairs(PTY)Ltd
2015.07 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Legal Secretary

James and James Attorneys
2000.01 - 2005.09
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Scheduled all appointments, appearances and briefings.
  • Organized files for court proceedings.
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.

Education

High School Diploma -

Clairwood Secondary School
Durban
2001.04 -

Skills

Customer Service

Business Planning

Business Development

Staff Management

Business Administration

Customer Relations

Employee Development

Financial Management

Project Management

Timeline

Business Owner

Jo El Truck Repairs(PTY)Ltd
2015.07 - Current

High School Diploma -

Clairwood Secondary School
2001.04 -

Legal Secretary

James and James Attorneys
2000.01 - 2005.09
Johanne SamuelCEO/ Business Administrator