Johanna Maria Magrieta Oliver
Secretarial
Amanzimtoti
Summary
Dynamic and detail-oriented Doctor's Receptionist with proven expertise at Dr DJ Van Der Merwe in managing patient relations and streamlining office operations. Skilled in medical billing and coding, I excel in maintaining accurate records and enhancing workflow efficiency. Recognized for exceptional communication and organizational skills, ensuring a seamless patient experience.
Overview
4
4
years of professional experience
Work History
Doctor's Receptionist
Dr DJ Van Der Merwe
05.2021 - 04.2025
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Assisted with medical coding and billing tasks.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
- Answered phone calls and messages for 0319035120 [Number]-physician Dr DJ der Merwe medical facility, scheduling appointments, and handling patient inquiries.
Education
High School Diploma -
High School
Edenvale 04.2001 -
Skills
Office administration
Timeline
Doctor's Receptionist
Dr DJ Van Der Merwe
05.2021 - 04.2025
High School Diploma -
High School
04.2001 -
Similar Profiles
Khumbane Jenik NgomaneKhumbane Jenik Ngomane
Cleaner at Adri Van Der MerweCleaner at Adri Van Der Merwe
Catharina Magdalena (Tarina) BothmaCatharina Magdalena (Tarina) Bothma
Administrative Clerk at LP Van Der Merwe T/a Loulanie Farming (AECI)Administrative Clerk at LP Van Der Merwe T/a Loulanie Farming (AECI)
Sanele MthethwaSanele Mthethwa
Maintenance and General Worker at Van Der Merwe Family EstateMaintenance and General Worker at Van Der Merwe Family Estate
Priscilla Thandeka DanisaPriscilla Thandeka Danisa
Clinical Study Coordinator (HIV Prevention Studies) at AHRIClinical Study Coordinator (HIV Prevention Studies) at AHRI
Charlotte GanachaudCharlotte Ganachaud
Sunday School Teacher at Woodlands Full Gospel ChurchSunday School Teacher at Woodlands Full Gospel Church