Johanna Masienyana
Programme Manager
Bloemfontein
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and to explore other avenues for growth.
Hardworking and passionate individual with strong organisational skills eager to learn and ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Programme Manager
Eskom Holdings
Bloemfontein
03.2018 - Current
- Cultivating interpersonal skills by building positive relationships with others
- Used strong analytical and problem-solving skills to develop effective solutions for challenging customer situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Delivered services to some customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Being involved in setting up of labour contracts and managing them to ensure that projects are completed within the governance framework
- Managing the programme budget by ensuring that critical projects are prioritised and executed with the available funds
Project Coordinator
Eskom Holdings
Bloemfontein
03.2008 - 02.2018
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
Telecommunications Technician
Eskom Holdings
Bloemfontein
09.2006 - 02.2008
- Reduced downtime with regular maintenance of Telecontrol equipment and infrastructure.
- Enhanced customer satisfaction by providing timely technical support for Telecontrol services.
- Conducted proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the network .
- Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Improved network performance by diagnosing and resolving complex telecommunications issues and attending to faults timeously.
- Identified opportunities for cost savings through efficient use of resources, ultimately reducing operational expenses. E.g. driving together as Techinicians when going to faults in the same directions, reusing hardware that is still in good condition
- Implemented new telecommunications systems, enhancing overall efficiency and productivity. E.g. Installations of the D20 RTU when it was first introduced
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Efficiently troubleshot telecontrol connections resulting in quicker restoration of services following outages.
Education
Post Graduate Diploma - Business Management
Regenesys
Johannesburg Certificate Program - Eskom Technology Leadership Programme
Da Vinci Institute For Technology Management
Johannesburg 11.2011
Baccalaureus Technologiae - Project Management
Central University of Technology, Free State
Bloemfontein 01.2010
National Diploma - Electrical Engineering
Central University of Technology, Free State
Bloemfontein 07.2006
Skills
Teamwork and Collaboration
Self-Directed
Flexible and Adaptable
Relationship Building
Dependable and Responsible
Friendly, Positive Attitude
Team building
Project Planning
Customer Relations
Timeline
Programme Manager
Eskom Holdings
03.2018 - Current
Project Coordinator
Eskom Holdings
03.2008 - 02.2018
Telecommunications Technician
Eskom Holdings
09.2006 - 02.2008
Post Graduate Diploma - Business Management
Regenesys
Certificate Program - Eskom Technology Leadership Programme
Da Vinci Institute For Technology Management
Baccalaureus Technologiae - Project Management
Central University of Technology, Free State
National Diploma - Electrical Engineering
Central University of Technology, Free State