Johanna D. Makhubela
Equestria
Summary
- As a Private Banking Advisor, I act as a primary point of contact for Ultra High Net Worth and Affluent Private Clients within my portfolio to assist in maintaining and enriching client relationships. In my role, I also established a programmed called: Knowledge Sharing Sessions where I was responsible for training and upskilling bankers and analysts on the lending and cancellation process. A critical component of these sessions was:
- Lending documentation requirements for applications.
- Loan to Value Calculations.
- Application structuring for credit screening according to clients’ marital regimes.
- Deal preparing and motivations. Managing deal rejections and fulfilling conditions. As Business Administrator previously my responsibility was to prepare applications for Credit Assessments, Deal Motivation and liaising with attorneys till the deal is complete.
Diligent Banking Specialist with strong background in banking advisory services. Skilled in providing personalized financial guidance and achieving client satisfaction. Demonstrated ability to build lasting client relationships and offer strategic financial solutions.
Overview
20
20
years of professional experience
1
1
Certification
5
5
Languages
Work History
Private Banking Advisor
FNB Private Wealth
01.2008 - Current
- - Manage portfolio as a primary client contact and service provider.
- - Sales for various products across the business.
- - Liaising with internal stakeholders to resolve and solution queries.
- - Fulfilling applications and processing request lending and transactional from clients
- - Preparing and processing Client Portfolio analytics and review.
- - Preparing motivation of lending application and managing the lending pipeline.
- - Sourcing wealth and investment opportunities on client portfolios.
- - Achieve net profit growth for business and Segment
- - Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- - Manage the migration of accounts from transactional to Self Service
- - Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets.
- - Crackers and risk on the client’s portfolios.
Business Administrator
RMB Private Bank
08.2005 - 01.2008
- - Applications and documents preparations
- - Liaison for bond registration for the Bank.
- - Processing Bond Cancellation, and
- - Drafting of Agreement to be signed by client.
Education
BCom - Business Management
Da Vinci University
Johannesburg09.2017
Conveyancing Typist Diploma - undefined
Institute of Conveyancing Studies
Johannesburg12.2007
Skills
Collaborative work experience
Effective communication abilities
Customer support proficiency
Effective problem analysis
Experienced with banking applications
Efficient loan processing
Profitability analysis
Investment portfolio management
Customer engagement
Banking operations knowledge
Certification
First Level Regulatory Exam (RE5), Moonstone
January 2019
References
- Katleho, Nkosi, Katleho.Nkosi1@fnb.co.za, 079 012 9894
- Kabelo, Kekana, kabelo.kekana@fnb.co.za, 0718652408
Interests
Reading Novels, Running
Timeline
Private Banking Advisor
FNB Private Wealth
01.2008 - Current
Business Administrator
RMB Private Bank
08.2005 - 01.2008
Conveyancing Typist Diploma - undefined
Institute of Conveyancing Studies
BCom - Business Management
Da Vinci University