Hi, I’m
Johan Hendrik Fourie
Pretoria
Summary
Proven track record in enhancing customer satisfaction and loyalty at Barrie Diedriks, adept in cash handling and management alongside demonstrating exceptional customer service. Leveraged professionalism and empathy to resolve inquiries efficiently, contributing significantly to store success. Skilled in maintaining high cleanliness standards, ensuring operational excellence without compromising on service quality. I work well with clients and is always up for a challenge and new oppertunities.
Overview
2
years of professional experience
Work History
Barrie Diedriks
Cashier
04.2022 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Learned duties for various positions and provided backup at key times.
Education
Highschool Tuine Pretoria
High School Diploma
12.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Cash handling and management
- Customer service excellence
- Product restocking
- Order Packaging
- Honest and Dependable
- Professionalism
- Reliable and Responsible
Languages
Afrikaans
Advanced (C1)
English
Advanced (C1)
Timeline
Cashier
Barrie Diedriks
04.2022 - Current
Highschool Tuine
High School Diploma
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