Johan Potgieter
Alberton
Summary
Dynamic sales professional dedicated to driving revenue and fostering growth through strategic client engagement. Proven success in building strong client relationships and consistently closing high-value deals. Recognized for effective teamwork, adaptability to changing environments, and an unwavering focus on achieving results. Highly skilled in negotiation and communication, with a reputation for reliability and flexibility that enhances team performance.
Overview
22
22
years of professional experience
Work History
Client Service Manager
CNBN INTERNATIONAL
01.2022 - 09.2024
- Supervision of staff
- Ensure that all inverters & lithium batteries are correctly booked by staff at receiving.
- Analysing and determining client requirements
- Proactively assisting customers with their questions, issues, and requests.
- Monitor and manage the performance of client services
- Make sure that all client interactions and service tasks are carried out following company policies and legal regulations
- Put procedures in place and supervise them to make sure client requests are handled efficiently and accurately.
- Manage complicated or escalated client problems and disputes, aiming to resolve them effectively and promptly
- Evaluate team performance, provide feedback, and implement improvement plans as needed.
- Prepare and present reports on client service metrics, including satisfaction levels, issue resolution, and service efficiency.
- Ordering stock from China.
- Ensuring that timekeeping and health and safety is always up to standard.
- Stock take.
- Measure technicians by number of work done daily and weekly.
- Discipline staff when needed. (warnings & counselling)
PURCHASE MANAGER
RCC NIGERIA
10.2020 - 05.2021
- Based in Ibadan Nigeria rotating every 4 months.
- Purchasing of materials and consumables (parts, diesel, generators etc.)
- Setting up of contractors
- Setting up suppliers
- Negotiation of pricing, terms and delivery times.
- Overseeing tenders.
- Importing Caterpillar parts.
- Tracking parts.
- Distributing parts to various workshops and stores in Nigeria and Zambia.
- Costing on imports and exports.
- Quality control on all parts and materials.
- Overseeing buyers. Overseeing receiving stores.
- Creating part numbers.
- Total number of staff 32.
- Reason for leaving - Contract ended
PART SALES MANAGER
ELB EQUIPMENT
08.2019 - 12.2019
- Selling of earth moving equipment parts
- Responsible for achieving sales target
- Mange sales team
- Buying of stock, locally & abroad
- Ensure stock levels of fast-moving items
- Liaise with buyers when stock shipments lands or docks
- Work out daily route for drivers
- Daily sales monitoring
- Customers included mines, quarries and branches and distributors in SA and following Africa countries, Botswana, DRC, Kenya, Mozambique, Angola and Namibia
- Machines
- Ditchwitch
- Dressta
- Ammann Dozers, Compactors
- MST TLB
- GEHL Skidsteers
- Hydromec
- Hammerhead
- Terex
- Mustang Skidsteers
- Sumitomo Excavators
- Kawasaki Loaders
- Contact Person: Athelia Hattlingh 011 306 0700
- Reason for leaving – Contract Ended
Self employed
11.2018 - 06.2019
- Opened up a biltong shop.
- SOLD
ASSISTANT MANAGER
SUMITOMO CORPORATION AFRICA
07.2016 - 08.2018
- Appointing of Distributors
- Identifying and communicating business opportunities to clients and company
- Building excellent relationships with senior management and executives of multinational and international companies to maximize business opportunities and profits
- Networking with customers/suppliers to obtain sensitive market information
- Achieving departmental budget targets for al transport business (Construction Equipment Mining Sector, Diesel Generators)
- Identify market changes and needs and immediately act proactively on these Visit customers and suppliers regularly to gain advance knowledge of new project requirements
- AREAS: South Africa, Botswana, Namibia, Zambia, Mozambique, Zimbabwe, Lesotho, Swaziland & Madagascar Attendance of seminars and conferences required for broadening transportation and construction equipment knowledge and market movement
- Training, guidance and motivation of Sales Executives and Sales Administrators Plan and manage business portfolio/territory/business
- Plan and prioritize sales activities and customer prospect
- Manage product/service mix, pricing and margins
- Maintain and develop existing and new customers
- Record, analyse, report and administer according to systems and requirements.
- Communicate, liaise and negotiate internally and externally
- Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development
- Adhere to health and safety policy and other requirements relating to care of equipment
- Negotiating with clients to conclude successful orders and results in conjunction with multi-national customers/clients of all levels of seniority
- Identify solutions in are of supply, customer relations, contract negotiation for projects.
- Possess Demonstrate the ability to discuss both technically and commercially with clients.
- Promote Sumitomo Corporation brand as a professional organization
- Provide leadership for subordinates, Sales Executives and Sales Administrators
- Reason for leaving. Division closed.
- REFERENCE: Anton Eppel 011 784 9122
AFTER SALES SPECIALIST
NEW WAY POWER
11.2013 - 05.2016
- DUTIES/RESPOSIBILITIES:
- Diesel generators.
- Generating Income: New SLA (Service Level Agreement)
- Renewal of SLA
- Quotes: major, routine, repairs, call outs, parts & exports tenders
- Maintaining 3 branches – JHB, DBN & CPT
- Client meetings
- Site visits / inspection
- Tender meetings
- Induction meetings
- Ensuring that all technicians and assistants comply with PPE requirements
- Maintaining 36-42% GP margin
- Debtors
- AREAS: South Africa, Botswana, Zambia, Zimbabwe, & DRC
- Reason for leaving - Retrenched
- REF Louis Botha 082 872 6207
SALES EXECUTIVE
Hyundai
12.2011 - 09.2013
- DUTIES/RESPOSIBILITIES: Selling of new vehicles
- Doing trade in’s evaluations
- Offer extras e.g. nudge bars, tow bars
- Completing the offer to purchase
- Contact Person – Anton Terblanche
ACCOUNTS MANAGER
PROBE CORPORATION
09.2010 - 12.2011
- DUTIES/RESPOSIBILITIES:
- Develop and maintain key accounts in order to grow business
- Research the market to establish new leads
- Identify and execute sales opportunities
- Meeting & exceeding sales targets
- Work closely with the internal sale administrators with regards to quoting and stock situations
- Liaise with suppliers with regards to orders
- Invoicing
- Debtors
- Reason for leaving: Restriction of trade by Dixon Batteries
Area manager
Dixon Batteries
01.2008 - 08.2010
- Selling of batteries.
- Development of area.
- Stock taking of dealers.
- Sorting out of queries.
- Advertising and brand awareness.
- Visiting of dealers on rotation every 2 weeks.
- Reason for leaving, Better offer at Probe Corporation.
AREA MANAGER
REAL LANDSCAPES
02.2005 - 12.2007
- DUTIES/RESPOSIBILITIES:
- Sales & Marketing
- Manager accounts – 64 sites
- Quotes & Invoicing
- Manage staff
- Building of new gardens & maintenance Reason for leaving: Better Offer
CONTRACTS MANAGER
TOP TURF MAURITIUS
01.2003 - 01.2005
- Contract ended.
- DUTIES/RESPOSIBILITIES:
- Sales & Marketing
- Liaise with group
- Develop new gardens on island
- Sourcing equipment and materials for building of two hotels and golf course
- Meeting monthly targets
- Supervision of staff.
Education
High School - English, Afrikaans, Mathematics, Technical Drawings, Science, Electrical Studies
Hoërskool Wonderfontein
01.1990
Skills
- Client relationships
- Client relationship building
- Team development
- Sales support
- Lead generation
- Sales strategy
- Negotiation tactics
- Sales goals attainment
Languages
Afrikaans
English
Section name
Driver's License: Code B
Timeline
Client Service Manager
CNBN INTERNATIONAL
01.2022 - 09.2024
PURCHASE MANAGER
RCC NIGERIA
10.2020 - 05.2021
PART SALES MANAGER
ELB EQUIPMENT
08.2019 - 12.2019
Self employed
11.2018 - 06.2019
ASSISTANT MANAGER
SUMITOMO CORPORATION AFRICA
07.2016 - 08.2018
AFTER SALES SPECIALIST
NEW WAY POWER
11.2013 - 05.2016
SALES EXECUTIVE
Hyundai
12.2011 - 09.2013
ACCOUNTS MANAGER
PROBE CORPORATION
09.2010 - 12.2011
Area manager
Dixon Batteries
01.2008 - 08.2010
AREA MANAGER
REAL LANDSCAPES
02.2005 - 12.2007
CONTRACTS MANAGER
TOP TURF MAURITIUS
01.2003 - 01.2005
High School - English, Afrikaans, Mathematics, Technical Drawings, Science, Electrical Studies
Hoërskool Wonderfontein
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