Johan Claassens

Due to my versatility in Law and Psychology I have consulted for Courts and many Legal Firms. I have the ability to understand Human Behavior and Case Law and fully understand how the two modalities fit into one another to create a winning solution. Due to the area's of law that I specialize in, Psychology plays a major role to the understanding of the clients needs and that of the attorneys enabling me to manage their expectations.

My interest in psychology started with Metaphysical Psychology where I wrote my thesis on MEDITATION. Then branched out to other psychology modalities specializing in NEURO PSYCHOLOGY. Therefore my Ph.D. is non secular and not academic.

I firmly believe that mixing Eastern and Western psychologies is the way for people to heal. Starting with the mind.

I have extensive knowledge in law and continue with extended continuous studies as my CV will show.

I am currently the only Paralegal in South Africa that has successfully published a book that assists other paralegals on how to open their own practices.

As my interest is in research and writing, I truly believe that with my background I can be an asset to a company like WEBFX SOUTH AFRICA.

I have published 5 books internationally available on Amazon, D2D, and many other international platforms and digital sites.

Memberships:

• PALSA - Paralegal Association of South Africa
• PSYSSA - The Council of the Psychological Society
• FAMSA - The Family Life Centre
• The South African Medico-Legal Association
• Southern African Neuroscience Society
• SA Clinical Neuropsychological Society

• Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
• Efficiently managed deadlines under pressure while maintaining the highest standards of quality in writing style and storytelling.
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Maintained a strong professional network within the industry, enabling access to exclusive events and valuable sources of information.
• Delivered exceptional content that consistently met or exceeded client expectations.
• Promoted and marketed works through social media platforms.
• Proofread fellow writers'' work, identifying areas for improvement and offering constructive feedback for revisions.
• Adapted writing style to cater to various target audiences across different platforms effectively.
• Developed strong relationships with industry experts for accurate information gathering and compelling storytelling.
• Brainstormed ideas to create useful content for clients.
• Studied and commented on current news and trends.
• Conducted interviews with subject matter experts to generate topics.
• Worked closely with graphic designers to create visually appealing layouts complementing written content for print publications.
• Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
• Collaborated with editors to refine content, resulting in improved readability and audience satisfaction.
• Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
• Consulted with editors to shape story and eliminate any errors.
• Translated technical terminology and jargon into plain, clear language.
• Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
• Researched and wrote original content for case studies, emails and newsletters.
• Completed thorough research into assigned topics.
• Interviewed individuals by phone, video chat and in-person to write news stories.
• Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
• Proofread final drafts before submission, guaranteeing error-free copy without sacrificing voice or tone.
• Expanded personal knowledge base by staying informed about current industry trends and attending relevant conferences or workshops.
• Edited and proofread drafts of articles and other documents.
• Organized material to research and complete writing tasks.
• Participated in brainstorming sessions to generate fresh ideas for new stories and projects.
• Chose cover photography or artwork, selected fonts, and arranged designs to attract target readership.
• Enhanced readers'' understanding by delivering well-researched and engaging articles.
• Managed competing deadlines with efficiency.
• Built, established and maintained relationships with sources.
• Developed and pitched story ideas to editors.
• Paid attention to detail while completing assignments.
• Successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Provided professional services and support in a dynamic work environment.
• Worked well in a team setting, providing support and guidance.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Passionate about learning and committed to continual improvement.
• Cultivated interpersonal skills by building positive relationships with others.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated leadership skills in managing projects from concept to completion.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrate a high level of initiative and creativity while tackling difficult tasks.

• Negotiated favorable settlements in high-stakes disputes, saving clients time and resources in litigation.
• Reviewed and analyzed pertinent state and federal laws and legal precedents.
• Researched and wrote contracts, agreements and proposals.
• Trained junior team members on relevant industry best practices, fostering a culture of continuous learning.
• Provided legal counsel to clients on diverse business, financial and civil matters.
• Collaborated with cross-functional teams to develop comprehensive risk management strategies for organizations.
• Counseled clients on potential outcomes of legal matters.
• Advocated for clients before court in oral argument by presenting facts and evidence in most favorable light.
• Assisted clients in formation, governance and dissolution of businesses.
• Drafted, reviewed and negotiated contracts and other legal documents to support client needs.
• Negotiated settlements of disputes and litigation.
• Managed complex cases effectively, prioritizing tasks according to urgency and importance.
• Explained available courses of action and possible repercussions of cases to clients.
• Maintained strict confidentiality while managing sensitive information related to clients' legal affairs.
• Advised executive teams on proper corporate governance practices, minimizing legal exposure and liability.
• Offered in-house training to company personnel on relevant aspects of law.
• Represented clients in court hearings and in negotiations with other parties.
• Developed strategies to resolve cases in client's best interest.
• Drafted motions, petitions and waivers.
• Represented clients in civil litigation, criminal proceedings and appeals in state and federal courts.
• Researched, wrote and filed motions, writs and briefs for each case.
• Filed timely case pleadings to meet firm deadlines.
• Presented key evidence and exhibits during civil trials.
• Improved internal processes by developing policies, procedures, and guidelines for the legal department's operations.
• Communicated with clients and collected information to research cases and prepare settlement offers.
• Developed strategies and arguments for hearings, trials and appeals.
• Streamlined contract negotiation processes, ensuring compliance with applicable laws and regulations.
• Reviewed proposed legislation affecting the organization's interests, advocating for favorable policy changes when necessary.
• Represented clients in administrative proceedings before government agencies.
• Drafted demurrers and replied to oppositions.
• Monitored state and federal regulations to keep company up to date with changing laws.
• Minimized risk exposure through careful advice on business operations and strategic plans.
• Developed legal strategies to protect client interests and resolve disputes.
• Reduced potential litigation risks by conducting thorough research and providing preemptive solutions to clients.
• Assisted human resource departments in drafting employee handbooks compliant with labor laws and regulations.
• Negotiated settlements with opposing counsel.
• Developed compliance best practices for company.
• Developed strategies for court proceedings and negotiations.
• Analyzed legal documents and identified pertinent issues for clients.
• Created and finalized contracts and other legal documents for clients.
• Interviewed witnesses and gathered public record research relevant to each case.
• Collaborated with human resources and outside counsel to protect company from legal claims.
• Participated in continuing education programs to stay up-to-date on the latest legal developments within the industry.
• Directed and supported staff with business registrations and other legal requirements.
• Enhanced client satisfaction with timely and accurate legal advice on various matters.
• Researched and interpreted laws, rulings and regulations to advise clients on business and legal transactions.
• Built strong professional relationships with clients by consistently delivering excellent service based on integrity and expertise.
• Prepared and filed pleadings, motions and other legal documents in court proceedings.
• Provided pro bono services within the community as needed, demonstrating a commitment to social responsibility.
• Achieved favorable outcomes by drafting persuasive legal documents and presenting strong arguments in court.
• Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Applied effective time management techniques to meet tight deadlines.
• Worked effectively in fast-paced environments.
• Proven ability to develop and implement creative solutions to complex problems.
• Strengthened communication skills through regular interactions with others.
• Gained strong leadership skills by managing projects from start to finish.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Delivered services to customer locations within specific timeframes.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed time efficiently in order to complete all tasks within deadlines.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.

• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Edited and proofread legal documents to verify accuracy.
• Researched statutes, decisions, legal articles, and codes.
• Prepared crucial legal documents, ensuring accuracy and compliance with court requirements.
• Improved the efficiency of document management processes, implementing a digital filing system that streamlined access to critical case information.
• Actively participated in case conference, supervision, departmental and external meetings.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Assisted attorneys in resolving challenging custody disputes amicably through effective negotiation tactics.
• Increased attorney productivity by drafting correspondence, maintaining calendars, scheduling appointments, and coordinating meetings related to family law cases.
• Facilitated smooth courtroom proceedings by ensuring all necessary documentation was prepared ahead of time for easy access during hearings or trials.
• Streamlined case management processes for improved efficiency and timely resolution of legal matters.
• Assisted attorneys with reviewing and organizing witness reports.
• Produced legal documents such as briefs, pleadings and appeals.
• Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
• Contacted witnesses to testify under oath at court hearings.
• Conferred with clients and other involved parties to gather and track case information.
• Oversaw trial pleadings, notices, motions and discovery.
• Gathered, organized and maintained case files.
• Collaborated with attorneys to develop strategies for each case.
• Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
• Scheduled meetings, hearing, mediations, and settlement conferences.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Contacted clients to schedule appointments and discuss progress of cases.
• Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
• Demonstrated exceptional attention to detail when proofreading and editing legal documents for accuracy, ensuring error-free submissions to courts.
• Maintained a high degree of confidentiality while handling sensitive client information and legal matters.
• Evaluated settlement proposals thoroughly before presenting them to clients for consideration, ensuring their best interests were protected at all times.
• Developed strong relationships with clients, providing compassionate guidance during difficult family law proceedings.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Enhanced client satisfaction by effectively managing family law cases and providing exceptional support to attorneys.
• Met or exceeded billing requirements on consistent basis.
• Conducted comprehensive research on complex family law issues, contributing to favorable outcomes in numerous cases.
• Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
• Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Prepared legal briefs, motions, and pleadings.
• Developed polished motions and briefs to support litigation processes and court proceedings.
• Organized an extensive caseload, balancing multiple priorities simultaneously without compromising quality or attention to detail.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Interviewed clients to obtain information relevant to cases.
• Provided exceptional client service by responding promptly to inquiries and addressing concerns in a professional manner.
• Collaborated closely with attorneys to develop persuasive case strategies and solidify winning arguments.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Coordinated expert witness engagements for various case types such as child custody evaluations or financial analyses in divorce settlements.
• Revised and finalized letters, briefs, and memos.
• Conducted detailed client intakes and entered information into company database.
• Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
• Conducted background investigations on defendant.
• Supported the development of comprehensive parenting plans that prioritized the welfare of children involved in family law matters.
• Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
• Communicated pertinent information to clients via phone, email, and mail.
• Assisted in successful mediation sessions by facilitating communication between disputing parties and their respective counsels.
• Managed communication between counsel, clients and court.
• Managed deadlines efficiently by prioritizing tasks, resulting in timely filing of court documents and prompt responses to opposing counsel requests.
• Attended court hearings and depositions to take notes and document proceedings.
• Contributed to successful trial preparation through diligent organization of exhibits, witness interviews, and evidence analysis.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Gained extensive knowledge in data entry, analysis and reporting.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Applied effective time management techniques to meet tight deadlines.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.
• Strengthened communication skills through regular interactions with others.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proven ability to learn quickly and adapt to new situations.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked effectively in fast-paced environments.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Learned and adapted quickly to new technology and software applications.

• Interviewed clients to obtain information relevant to cases.
• Assisted attorneys with reviewing and organizing witness reports.
• Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm's billing system.
• Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
• Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
• Contributed to successful case outcomes through diligent fact investigation and witness interviews.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Researched statutes, decisions, legal articles, and codes.
• Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
• Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
• Enhanced case strategy development with comprehensive legal memoranda summarizing research findings for attorney review and consideration.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
• Attended court hearings and depositions to take notes and document proceedings.
• Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
• Revised and finalized letters, briefs, and memos.
• Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
• Contacted clients to schedule appointments and discuss progress of cases.
• Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
• Conferred with clients and other involved parties to gather and track case information.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Edited and proofread legal documents to verify accuracy.
• Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
• Conducted background investigations on defendant.
• Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
• Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis or Westlaw.
• Conducted detailed client intakes and entered information into company database.
• Communicated pertinent information to clients via phone, email, and mail.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Contacted witnesses to testify under oath at court hearings.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Supported risk mitigation efforts by assisting in preparation of due diligence reports on potential clients or business partners.
• Produced legal documents such as briefs, pleadings and appeals.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Collaborated with attorneys to develop strategies for each case.
• Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in presentation of evidence or arguments.
• Developed polished motions and briefs to support litigation processes and court proceedings.
• Learned and adapted quickly to new technology and software applications.
• Delivered services to customer locations within specific timeframes.
• Demonstrated leadership skills in managing projects from concept to completion.
• Applied effective time management techniques to meet tight deadlines.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked flexible hours across night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Gained extensive knowledge in data entry, analysis and reporting.
• Strengthened communication skills through regular interactions with others.
• Passionate about learning and committed to continual improvement.
• Proven ability to develop and implement creative solutions to complex problems.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Resolved problems, improved operations and provided exceptional service.
• Proven ability to learn quickly and adapt to new situations.

• Supported risk mitigation efforts by assisting in the preparation of due diligence reports on potential clients or business partners.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Edited and proofread legal documents to verify accuracy.
• Communicated pertinent information to clients via phone, email, and mail.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
• Generated leads to meet and exceed revenue goals by identifying new clients.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Contacted witnesses to testify under oath at court hearings.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Assisted attorneys with reviewing and organizing witness reports.
• Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
• Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
• Developed polished motions and briefs to support litigation processes and court proceedings.
• Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
• Produced legal documents such as briefs, pleadings and appeals.
• Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
• Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
• Conferred with clients and other involved parties to gather and track case information.
• Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Interviewed clients to obtain information relevant to cases.
• Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
• Contacted clients to schedule appointments and discuss progress of cases.
• Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Contributed to successful case outcomes through diligent fact investigation and witness interviews.
• Wrote and filed pleadings to court on schedule to maximize case success.
• Prepared legal briefs, motions, and pleadings.
• Attended court hearings and depositions to take notes and document proceedings.
• Conducted detailed client intakes and entered information into company database.
• Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
• Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
• Revised and finalized letters, briefs, and memos.
• Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
• Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
• Increased collaboration among team members by coordinating meetings, conference calls, and video conferences with internal staff and external parties involved in cases.
• Enhanced case strategy development with comprehensive legal memoranda summarizing research findings for attorney review and consideration.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Conducted background investigations on defendant.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
• Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis.
• Researched statutes, decisions, legal articles, and codes.
• Collaborated with attorneys to develop strategies for each case.
• Proven ability to develop and implement creative solutions to complex problems.
• Resolved problems, improved operations and provided exceptional service.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Worked effectively in fast-paced environments.
• Developed strong communication and organizational skills through working on group projects.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Exercised leadership capabilities by successfully motivating and inspiring others.

• Managed sensitive information with discretion, maintaining confidentiality for all parties involved in the mediation process.
• Maintained impartiality throughout the mediation process, ensuring fair resolutions for all parties involved.
• Provided ongoing support post-mediation, ensuring proper implementation of settlement agreements and addressing any potential disputes that may arise later on.
• Collaborated with attorneys, clients, and other stakeholders to ensure all parties were informed of mediation progress.
• Trained arbitrators and mediators on dispute resolution and negotiation strategies to boost productivity.
• Mentored and trained new mediators, sharing best practices and experiences to enhance overall team effectiveness.
• Established trust with disputing parties, enabling open dialogue and productive negotiations.
• Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
• Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
• Streamlined mediation procedures by implementing efficient scheduling practices for better time management.
• Led interviews and collected evidence to support either side and achieve favorable resolutions.
• Evaluated effectiveness of existing court-annexed programs by monitoring success rates and identifying areas for improvement.
• Formulated focused and individualized resolutions aimed to peacefully settle disputes.
• Prepared detailed case summaries and presented findings to judges, expediting court processes and reducing caseloads.
• Provided legal advice to clients, advising to accept or reject terms of settlements depending on parameters and details.
• Reviewed legal documents and contracts to determine potential conflicts and disputes.
• Reduced court backlog by successfully mediating complex cases within strict deadlines.
• Achieved successful mediation outcomes by effectively guiding disputing parties through the resolution process.
• Applied deep understanding of relevant laws and policies to reach agreements.
• Established professional lines of communication, supporting individual interests and achieving legal justice.
• Enhanced communication between parties for mutually satisfactory agreements with active listening and empathy techniques.
• Conducted initial meetings to outline process, answer questions and set expectations for both parties.
• Prepared agreements and settlement documentation for each interested party to sign and complete.
• Read and analyzed details of legal disputes, absorbing minutiae and often overlooked but critical information.
• Educated disputing parties on their rights and responsibilities during the mediation process, empowering informed decision making.
• Built rapport with diverse groups of people during mediations, fostering an environment conducive to reaching agreements.
• Participated in professional development opportunities to stay current on mediation trends and techniques, ensuring the provision of high-quality services.
• Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
• Conducted thorough research on legal issues involved in cases to provide accurate guidance during mediation sessions.
• Researched and analyzed individual parties' positions to understand dispute background.
• Assisted in drafting settlement agreements, securing favorable terms for both parties while adhering to legal guidelines.
• Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
• Prepared written opinions or decisions regarding cases.
• Adapted mediation approaches as needed based on evolving case dynamics to achieve desired outcomes more efficiently.
• Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
• Conducted interviews with disputants, witnesses and any additional relevant groups or individuals.
• Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
• Facilitated settlements in a timely manner by utilizing effective negotiation strategies and conflict resolution skills.
• Developed individualized mediation plans tailored to each case''s specific needs and circumstances for optimal results.
• Devised and implemented dispute resolution processes for companies, enabling fast resolution of disputes.
• Worked well in a team setting, providing support and guidance.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Cultivated interpersonal skills by building positive relationships with others.
• Developed and maintained courteous and effective working relationships.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Excellent communication skills, both verbal and written.
• Gained extensive knowledge in data entry, analysis and reporting.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Identified issues, analyzed information and provided solutions to problems.
• Skilled at working independently and collaboratively in a team environment.
• Strengthened communication skills through regular interactions with others.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Worked effectively in fast-paced environments.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Delivered services to customer locations within specific timeframes.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Paid attention to detail while completing assignments.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Applied effective time management techniques to meet tight deadlines.
• Delivered services to customer locations within specific timeframes.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Excellent communication skills, both verbal and written.
• Gained extensive knowledge in data entry, analysis and reporting.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Led psycho educational classes, workshops and seminars.
• Cooperated with other practitioners to conduct research, devise improvements and discuss treatment innovations.
• Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
• Implemented cognitive-behavioral techniques tailored towards each client's specific symptomatology while monitoring progress throughout treatment duration.
• Managed caseload of individual clients, couples, and family therapy sessions.
• Defined core problems and determined key strategies for investigating and remediating concerns.
• Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
• Updated records and prepared reports to outline program actions, results, and recommended improvements.
• Identified concerns, research methodologies and optimal experimental designs to collect desired information.
• Studied and applied practices from professional reports and literature along with therapies focused on patient needs.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Provided professional services and support in a dynamic work environment.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines in a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.

• Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
• Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
• Collaborated with attorneys to develop strategies for each case.
• Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
• Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
• Contributed to successful case outcomes through diligent fact investigation and witness interviews.
• Prepared legal briefs, motions, and pleadings.
• Contacted clients to schedule appointments and discuss progress of cases.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
• Conducted detailed client intakes and entered information into company database.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Edited and proofread legal documents to verify accuracy.
• Attended court hearings and depositions to take notes and document proceedings.
• Conferred with clients and other involved parties to gather and track case information.
• Interviewed clients to obtain information relevant to cases.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
• Communicated pertinent information to clients via phone, email, and mail.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Assisted attorneys with reviewing and organizing witness reports.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Resolved problems, improved operations and provided exceptional service.
• Gained extensive knowledge in data entry, analysis and reporting.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated leadership skills in managing projects from concept to completion.
• Gained strong leadership skills by managing projects from start to finish.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Proven ability to develop and implement creative solutions to complex problems.

• Contacted clients to schedule appointments and discuss progress of cases.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Revised and finalized letters, briefs, and memos.
• Enhanced case strategy development with comprehensive legal memoranda summarizing research findings for attorney review and consideration.
• Generated leads to meet and exceed revenue goals by identifying new clients.

• Enhanced case strategy development with comprehensive legal memoranda summarizing research findings for attorney review and consideration.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
• Interviewed clients to obtain information relevant to cases.
• Researched statutes, decisions, legal articles, and codes.
• Revised and finalized letters, briefs, and memos.
• Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Attended court hearings and depositions to take notes and document proceedings.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
• Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
• Conferred with clients and other involved parties to gather and track case information.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis or Westlaw.
• Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
• Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
• Developed polished motions and briefs to support litigation processes and court proceedings.
• Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Prepared legal briefs, motions, and pleadings.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Collaborated with attorneys to develop strategies for each case.
• Produced legal documents such as briefs, pleadings and appeals.
• Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
• Communicated pertinent information to clients via phone, email, and mail.
• Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
• Contacted witnesses to testify under oath at court hearings.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
• Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
• Contacted clients to schedule appointments and discuss progress of cases.
• Edited and proofread legal documents to verify accuracy.
• Conducted detailed client intakes and entered information into company database.
• Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Gained extensive knowledge in data entry, analysis and reporting.
• Proven ability to develop and implement creative solutions to complex problems.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated leadership skills in managing projects from concept to completion.
• Self-motivated, with a strong sense of personal responsibility.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Resolved problems, improved operations and provided exceptional service.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Passionate about learning and committed to continual improvement.

• Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
• Maintained litigation database and document organization for cases.
• Contacted clients to schedule appointments and discuss progress of cases.
• Conducted background investigations on defendant.
• Streamlined internal communication by implementing a new case management system for better organization and accessibility.
• Interviewed clients to obtain information relevant to cases.
• Improved case outcomes with thorough legal research on relevant statutes, cases, and regulations.
• Wrote and filed pleadings with various court's on schedule to maximize case success.
• Ensured compliance with court deadlines through diligent calendar management and effective communication with attorneys.
• Completed electronic court filings at state and federal levels.
• Demonstrated strong attention to detail when reviewing case materials, identifying potential legal issues for further exploration or analysis by attorneys.
• Supported successful resolution of disputes through mediation or arbitration proceedings, coordinating schedules and preparing required materials.
• Supported case progression from inception through resolution, tracking all relevant timelines and deadlines; facilitated prompt communication among team members regarding updates or changes impacting the matter at hand.
• Increased attorney efficiency by drafting legal documents, such as pleadings, motions, and discovery requests.
• Produced documents and created audio and visual media for presentation.
• Prepared, indexed and developed exhibits.
• Organized evidence, exhibits, motions, and subpoenas to support cases and prepare for trial.
• Assisted attorneys with reviewing and organizing witness reports.
• Managed exhibits, evidence and data related to Magistrate legal proceedings.
• Enhanced client satisfaction by efficiently managing case files and documents.
• Enhanced collaboration among team members by providing comprehensive summaries of case developments to attorneys involved in litigation matters.
• Assisted in the development of persuasive arguments by compiling compelling evidence and presenting findings to attorneys in a clear, organized manner.
• Expedited trial preparation through meticulous organization of exhibits and witness lists.
• Produced legal documents such as briefs, pleadings and appeals.
• Researched statutes, decisions, legal articles, and codes.
• Created visual displays such as timelines, graphs and PowerPoint slides to explain complex concepts during trials.
• Facilitated smooth transitions between pretrial stages by filing necessary paperwork promptly with appropriate courts or parties involved in cases.
• Generated leads to meet and exceed revenue goals by identifying new clients.
• Achieved cost savings by negotiating favorable terms with outside vendors for litigation support services.
• Revised and finalized letters, briefs, and memos.
• Communicated pertinent information to clients via phone, email, and mail.
• Collaborated with attorneys to develop strategies for each case.
• Maximized productivity during trial preparation phases through careful coordination efforts between attorneys'' needs and availability of support staff/resources at hand; ensured all parties were equipped accordingly despite tight time constraints.
• Attended court hearings and depositions to take notes and document proceedings.
• Created weekly, monthly, and quarterly expense reports.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Reduced turnaround time for document preparation by diligently maintaining templates and standard forms.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
• Self-motivated, with a strong sense of personal responsibility.
• Applied effective time management techniques to meet tight deadlines.
• Provided professional services and support in a dynamic work environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to develop and implement creative solutions to complex problems.
• Gained extensive knowledge in data entry, analysis and reporting.
• Organized and detail-oriented with a strong work ethic.
• Resolved problems, improved operations and provided exceptional service.
• Cultivated interpersonal skills by building positive relationships with others.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Passionate about learning and committed to continual improvement.

I undertake all bargaining council matters regarding:

• Workman's Compensation
• Unfair Dismissals
• Retrenchments
• Employee Labor Contracts
• Registration of employee Taxes
• Dispute Resolution
• Employment Equity - promoting equal opportunities
• Elimination of unfair discrimination
• Representation at the Bargaining Council - CCMA