Johan Bothma
Handyman Maintenance Work
Bloemfontein
Summary
Proven expertise in enhancing operational efficiency and customer satisfaction, demonstrated across roles such as a Fiber Optic Technician at Mthiyane Contraction. Excel in subcontractor supervision and quality control, significantly reducing troubleshooting time and product defects. Foster a culture of continuous learning and improvement, showcasing strong problem-solving and team leadership abilities. Team Leader experienced in directing activities in [Type] setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Goal-driven [Job Title] dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skillful in working with architects, inspectors, designers and subcontractors to accomplish high-quality project work.
Overview
35
35
years of professional experience
Work History
Contractor, Handyman
Self Employed Services
11.2021 - Current
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Enhanced team productivity by providing ongoing training and support to junior staff members.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Mentored junior staff members in industry best practices, fostering a culture of continuous learning within the team.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Reduced client complaints by implementing a more effective customer service strategy.
- Established long-term relationships with clients, resulting in increased repeat business.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Spearheaded initiatives for adopting sustainable practices within construction projects, demonstrating commitment towards environmental responsibility.
Fiber Optic Technician
Mthiyane Contraction 0319026112 Lungelo
05.2016 - 10.2021
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Improved customer satisfaction by promptly responding to service requests and providing high-quality technical support.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Optimized system performance through expert alignment of optical devices used for signal transmission across the network.
- Contributed to a collaborative working environment by sharing knowledge of fiber optic technology with colleagues, fostering a culture of continuous learning and improvement.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
Hardware Engineer,scanners
Servicetec, Buss Closed in SA
04.2012 - 03.2016
- Researched complex technical issues and provided resolutions.
- Designed custom hardware solutions tailored to specific client requirements, leading to increased customer satisfaction levels.
- Implemented rigorous quality control measures that significantly reduced product defects and warranty claims.
- Met regularly with clients to discuss project specifications and milestones and provide updates on progress.
- Enhanced system performance by designing and implementing cutting-edge hardware solutions.
- Drove implementation of quality requirements for new product designs and adherence to customer specifications.
Telecommunications Technician
Telkom SA ,Retrenched
01.1990 - 04.2011
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Installed and configured new devices and system components.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Performed quality assurance on systems to confirm optimal performance.
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Managed and prioritized customer service requests to achieve prompt resolution.
Education
High School Diploma -
Hoer Handel En Tegnies School
Bloemfontein, South Africa 04.2001 -
Skills
Subcontractor supervision
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Contractor, Handyman
Self Employed Services
11.2021 - Current
Fiber Optic Technician
Mthiyane Contraction 0319026112 Lungelo
05.2016 - 10.2021
Hardware Engineer,scanners
Servicetec, Buss Closed in SA
04.2012 - 03.2016
High School Diploma -
Hoer Handel En Tegnies School
04.2001 -
Telecommunications Technician
Telkom SA ,Retrenched
01.1990 - 04.2011
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