Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Extracurricular Activities
Additional Information
Timeline
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Johalene Rousseau

Johalene Rousseau

Cabin Crew
Abu Dhabi

Summary

As a dedicated, newly qualified radiation therapist, I aim for excellent patient care while using state of the art technology to treat cancer. As a health care professional team work and communication is key to a functional work environment and therefore I practice these skills daily. My love for helping people reflects in my work attire and attitude. I believe that hard work in a professional environment equals successful cancer treatment.

After gaining experience in the hospitality industry as cabin crew I also became a customer-minded professional committed to safety and service. I am knowledgeable and polished with excellent communication and the ability to work under high pressure.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Cabin Crew

Etihad Airways
01.2023 - Current
  • Checked personnel for proper uniforms and safety equipment.
  • Delivered food and beverage service, reading material and other in-flight services to over 300 guests.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback.
  • Assisted passengers in boarding and deplaning aircraft.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Used excellent customer service skills in addressing passengers' needs.
  • Supported passengers with special needs and provided assistance to wheelchair passengers.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.

Radiation Therapist

Groote Schuur Hospital
01.2022 - 12.2022
    • Working as a community service radiation therapist I was responsible for the pre-planning, planning and treatment of cancer patients
    • Working at Groote Schuur I have learned how to communicate, work in a team in a professional environment and to solve difficult problems under pressure.
    • Positioned patients for treatment with accuracy according to prescription.
    • Demonstrated exceptional problem-solving abilities when faced with unexpected challenges or complications during treatment sessions.
    • Educated patients about their treatment plan, side effects, and self-care strategies, reducing anxiety and promoting adherence to recommended practices.
    • Reduced wait times for radiation therapy appointments through efficient scheduling and time management skills.
    • Educated, prepared and reassured patients and families by answering questions, providing physical assistance and reinforcing physicians' advice regarding treatment reactions or post-treatment care.

Promoter

Tradeway Promotions CT
03.2021 - 02.2022
  • Maintained accurate records of promotional events and customer interactions.
  • Maintained knowledge of current promotions and product features.
  • Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.

Promoter

Provantage Media Group
12.2020 - 01.2022
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Public Image Manager

Rotaract Club Bellville
08.2020 - 12.2021
  • As a member of this non-profit organization, I was appointed as the manager of all social media pages and exposure of our regional club.

Promoter

Unlimited Promotions & Events
08.2019 - 11.2021
  • As a promoter I had to interact with potential customers and clients for various activations.

Promoter

Tonic Promotions
03.2018 - 11.2021
  • Maintained up-to-date knowledge of all retail promotions.
  • Collaborated with media representatives to optimize coverage of special events.
  • Increased sales by effectively communicating product benefits.
  • Established and maintained positive relationships with customers.
  • Maintained clean, organized and professional work environment.

Administrative Clerk

Overberg Agri
12.2017 - 04.2020
  • During my holidays at university I worked at Overberg Agri.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Enhanced office productivity by managing incoming calls and emails for staff members.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

BSc Medical Radiologic Technology/Science - Radiation Therapist -

Cape Peninsula University of Technology
Cape Town, Western Cape
01.2018 - 2021.12

Matric -

Overberg High School
Caledon, Western Cape
01.2013 - 2017.12

Skills

Critical thinking and problem solving

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Volunteer Experience

Dog Walker, Oscars Arc, 03/2021, I helped with dog adoptions by interacting with families interested in adopting by educating them about the animals up for adoption and helped with the understanding of the procedure and needed paperwork.

References

  • Martinique Dunn, Groote Schuur Hospital, +27 81 563 3421
  • Matty-Anne Claassen, Tygerberg Hospital, +27 72 911 0936

Extracurricular Activities

  • Voortrekkers, Caledon, 01/2007 to 2/2017. The Vootrekkers is an Afrikaans organization that aim to develop its members into future leaders with high morals and to develop important life skills. At the end of high school, and my time in the Voortrekkers, I received a national recognized award called Presidentsverkenner. This is the highest achievement in the Voortrekkers and carries a lot of honor.
  • Hockey, Overberg High School, Caledon, 2013 to 2017. I played hockey throughout all five years of high school. In my senior year in 2017, I was in the first team.
  • Choir, Overberg High School, Caledon, 2013 to 2017. Throughout my entire high school career I was a member of Overberg High School's Choir where we have won multiple awards including Cum Laude at the yearly eisteddfod.

Additional Information

As a health care professional I am currently registered with the South African health care body, HPCSA.

Timeline

Cabin Crew

Etihad Airways
01.2023 - Current

Radiation Therapist

Groote Schuur Hospital
01.2022 - 12.2022

Promoter

Tradeway Promotions CT
03.2021 - 02.2022

Promoter

Provantage Media Group
12.2020 - 01.2022

Public Image Manager

Rotaract Club Bellville
08.2020 - 12.2021

Promoter

Unlimited Promotions & Events
08.2019 - 11.2021

Promoter

Tonic Promotions
03.2018 - 11.2021

BSc Medical Radiologic Technology/Science - Radiation Therapist -

Cape Peninsula University of Technology
01.2018 - 2021.12

Administrative Clerk

Overberg Agri
12.2017 - 04.2020

Matric -

Overberg High School
01.2013 - 2017.12
Johalene RousseauCabin Crew