Summary
Overview
Work History
Education
Skills
Languages
Workingstatus
Personal Information
Telephonenumbers
Timeline
Generic

Joelline Bonve Nyembo

Cape Town

Summary

I am a determined individual with good communication skills and excellent interpersonal abilities. I stay calm in hectic workplaces, and I am organized multitasked. I give full attention to my assigned responsibilities and I take pride in working effectively with a friendly demeanor. I am respectful and eager to learn from future employment, knowing that there is always room for growth. I know the importance of respecting the privacy of my employers, and thus I always stay professional. You will gain a loyal and hardworking employee if you decide to hire me. Given that chance, I believe myself to be able to contribute positively in your enterprise.

Developed skills in customer interaction, transaction handling, and inventory management in busy retail setting, now looking to transition into new field. Proven ability to maintain clean, organized space and provide excellent customer service. Seeking to leverage these transferable skills in different professional environment.

Overview

2
2
years of professional experience

Work History

Shop Clerk

Tee's Gees
08.2022 - 10.2022
  • Customer service, Stock control, cashier… purchasing good and reselling them issuing invoices, bill for customers, writing down inventories and account for commercial purposes…
  • Completed daily tasks accurately and on-time to support shop needs.
  • Participated in regular inventory counts, helping to ensure accuracy in tracking stock levels.
  • Greeted customers, answered telephone and completed sales transactions to facilitate shop operations.
  • Balanced multiple tasks simultaneously during busy periods, demonstrating strong organizational abilities.

Consultant agent, customer agent, sales man

Fragrance Heaven
01.2021 - 07.2021
  • As a Customer service agent: Responding to high Volume Community Support e-mails and handle customers via Live Chat, phone call and emails
  • Review associated ads to ensure site cleanliness
  • As a consultant agent: Responding to customer queries by telephone, email and online chats in French and English
  • Processing and taking ownership of all incoming and outgoing contacts
  • Handling and taking full responsibility for customer related queries
  • Dealing with customers complaints and providing swift resolutions
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.

Education

Associate of Science - Business

Southern New Hampshire University
New Hampshire , United States
07-2025

Bookkeeper Fondamental -

A+Computer Training Studios
08.2022

Business start-UP & Entrepreneurship -

IT Business compus
06.2022

Grade 12 / Matric -

Malibu High School
01.2020

Skills

  • Honest
  • Adaptable
  • Customer focused
  • Reliable
  • Team Player
  • Friendly
  • Hardworking
  • Eager to learn
  • Committed

Customer engagement

Cleanliness and hygiene

Workplace safety

Cash handling proficiency

Languages

English
French
Afrikaans

Workingstatus

Valid

Personal Information

  • Date of Birth: 10/19/03
  • Gender: female
  • Nationality: Congolese (DRC)

Telephonenumbers

  • 068 157 5130
  • 078 172 6227

Timeline

Shop Clerk

Tee's Gees
08.2022 - 10.2022

Consultant agent, customer agent, sales man

Fragrance Heaven
01.2021 - 07.2021

Bookkeeper Fondamental -

A+Computer Training Studios

Business start-UP & Entrepreneurship -

IT Business compus

Grade 12 / Matric -

Malibu High School

Associate of Science - Business

Southern New Hampshire University
Joelline Bonve Nyembo